800flowers - Lifetime Of Learning

[mlou]

While many of her fellow Gen-Xers may be on their third or fourth job, Karen Fiore is still with her first post-college employer, 1800flowers.com. It's been nine years since the 32-year-old started there, and she still feels challenged by her work

Full article...
http://www.forbes.com/leadership/20...rger-lead-careers-cx_tw_0919universities.html

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[Connie]

Mary Lou, this is really a very good article on the importance of educating employees. I can see how large shop or multiple shop owners could readily provide classes for their employees, and I'm wondering how a smaller shop, such as my own, could apply this idea. Thanks for posting this!