Alternatives to wire service?

Status
Not open for further replies.

chazwm

New Member
Aug 2, 2006
3
0
0
Coronado
State / Prov
California
Okay, so wire services suck. I’m on the hook to TF for four more years of Daisy payments. Plus they handle my website. (Which I believe is the direction to go in to maximize web presence.) I’ve got FTD and Bloomlink and Bloomlink is actually the most profitable but very small volume. My wire out volume is crashing, I believe because of internet use. I’d really like a POS system that is independent of the WS but has some nice features like delivery routing and is easy for non-computer types to use. I'’ve been reading the forums and have gotten some good information but I’m still a little to thick to come up with a good solution.
So how do I throw off the shackles of the WS AND get increased internet presence AND get a computer system that doesn’t cost me bodily appendages that will do the job?

:calidream

www.yeoldeflowershoppe.com

Thanks, Chuck
 
Plus they [TF] handle my website. (Which I believe is the direction to go in to maximize web presence.)

So how do I throw off the shackles of the WS AND get increased internet presence AND get a computer system that doesn’t cost me bodily appendages that will do the job?
Hey Chuck... Welcome to the FlowerChat Community. Boy for a "first post" I can tell you, you opened several cans of worms...but that'll happen...

You said you believe that TF "maximizes" your web presence... really? Ya think? Personally I think you'd be better of with a stand alone site that is not a "cookie cutter" like all other TF sites. You can check mine at www.smithsflowers.com it's super easy to manage, and ranks well!

Dumping the WS is another matter, I have not done it so I'm not one to say on that subject.

Technology, there I can help, I ran Daisy (tf) for 16 years, Advantage (ftd) for 5-6 and now I utalize MAS. MAS does have various versions available from $119.00/month and up...send me a PM (private message, available by clicking on my name) if you'd like more info...

Again...Welcome to FlowerChat...
 
What I am and What I have done

I’m on the hook to TF for four more years of Daisy payments. Plus they handle my website. (Which I believe is the direction to go in to maximize web presence.) Thanks, Chuck


Chuck, I don't know what you can do about 4 more years. I think I would see if there are any legal moves were I in your situation. Maybe some on this board have investigated that. Would it work to quit paying your dues? What's the worst thing that could happen?


I’ve got FTD and Bloomlink and Bloomlink is actually the most profitable but very small volume. My wire out volume is crashing, I believe because of internet use.
So how do I throw off the shackles of the WS AND get increased internet presence www.yeoldeflowershoppe.com


Chuck, you belong to 3 wire services? Boy, I would get out of 2 ASAP and then work on getting out of the one you decide to keep for the short run. About your "wire out volume crashing". In August, our outgoing orders increased substantially [84%]. I am not a huge shop, sent about about 100 orders per month last year. I have been wire service free for about 5 years, more or less. I attribute that increase to my building my local business. More customers in my data base brings more outgoing orders. We've got to get customers into our shops, to our websites, to our phones. That's what I am doing.

The only way to throw off the shackles of the WS is to get out, quit, drop them, anyway you can so it does not impact you legally or financially.


. I’d really like a POS system that is independent of the WS but has some nice features like delivery routing and is easy for non-computer types to use. I'’ve been reading the forums and have gotten some good information but I’m still a little to thick to come up with a good solution


You have to make this decision all by yourself. I am prejudice towards FAS and I know nothing about other systems. So I can't help you here, except for one suggestion. Investigate thoroughly the track record of the individuals selling you a system. I would investigate that before considering the functions of any system. I would not put much weight on statements made by people who stand to benefit from a purchase.

Probably few have done that. It was my first action when I was considering a POS back in the early 1990s.

When it comes to florists working on the accounting side of their business, most are intrigued with design and dislike running the business. I can't call it being lazy because if I did, I could be called lazy for not paying enough attention to the design side of my business. About all I can do and have ever done is arrange roses. I can even arrange 12 roses. But I have good people doing that. I wonder if florists who are great designers have good people running the business.

Hope that helps.

Tom Carlson
 
Okay, so wire services suck.

Great opening!! I'm hooked...

I’m on the hook to TF for four more years of Daisy payments. Plus they handle my website. (Which I believe is the direction to go in to maximize web presence.) I’ve got FTD and Bloomlink and Bloomlink is actually the most profitable but very small volume.
You, my FlowerChat friend, have realized that you've been hoodwinked by your "partners", the wire services. They sold you a dream of easy easy money and are delivering bubkis. Welcome, my son, to the machine. There is no money to be made in the wire services anymore...the big, established order gathers, many of whom have 100's if not 1000's of sites. are just looking for rubes like you to fill their junk orders at a loss so they can skim their 25% or so. Your "dream" of sitting back and making bank delivering orders that other people are notching will become a nightmare, as you are quickly finding out.

My advice is to cancel your TF website and start learning how to build your own.
My wire out volume is crashing, I believe because of internet use. I’d really like a POS system that is independent of the WS but has some nice features like delivery routing and is easy for non-computer types to use. I'’ve been reading the forums and have gotten some good information but I’m still a little to thick to come up with a good solution.
I think of wire service POS systems as big, fat spyware and virus programs, infecting every part of your new business venture with the idea of dependence of thinking that SOMEONE else will make you a success. They love selling you POS, because they know at that point you have become almost completely dependent upon them.

You've read the messages here and know where most of us stand...you need to start building YOUR BRAND and stop being dependent upon the propritary, expensive technology that everyone will try to sell you on. You are looking at a complete redesign of your business plan and a steep learning curve.

So how do I throw off the shackles of the WS AND get increased internet presence AND get a computer system that doesn’t cost me bodily appendages that will do the job?
1. Quit at least 2 if not all 3 WSs...you will probably never get the volume you need to be profitable for at least 5 years. You may *feel* busy filling wire junk orders, but you will NOT be making any real money.

2. Try to find a shopping cart solution that is inexpensive or free. Many hosting companies (i use ipowerweb) have easy-to-use. FREE shopping cart that come with the $7/month host fee.

3. Buy a computer from TigerDirect...$299 will get you a pretty good system.
 
There are several good quality non-WS affiliated floral software vendors out there these days.

Take a test drive with all of them. then choose one that you are most comfortable.

Joe
 
Welcome Chuck!

I fine place you have found. LOTS of good advice here, and plenty of experience.

First - as stated before, get rid of two wire services. Run the numbers and see which one is costing you the least. Poss. Bloomnet (BMT) but they just raised their fees - in a matter of speaking (sly they are!). I was Bloomnet and a "preferred partner" with 800 for about 9 years - at the start, one of only FOUR filling shops in the entire Philly area. We left them in January and haven't looked back since. They refuse to let us go, though. Last time I looked, we were still in the directory! And, we still get letters from them. Haven't filled an order since December. NEVER had sent an order via Bloomlink...have a screen shot to prove it to! A big ZERO for orders sent (same with the Dove...).

Website - I have an FTD site, but building a new landing page. Plan to replicate that for the URLS I have stashed away. No, no extra doorway pages for me! (ala Kremp).

POS system - every system around is probably used somewhere by somebody in this forum. I have Advantage - for (dang) 20 years now! Running full OE/POS for 12 or so. I was an Installer/Trainer for Advantage for 7~8 years - now on the back burner. Have run into MANY systems over the years. Best thing to do is test-drive them all, and see what YOU like and what will work in YOUR shop.

For brands, if you don't want to go the w/s route, look at Mini-MAS (see BOSS's post above - he's a good guy, with TONS of tech experience...), and FloristWare. Mark Anderson (of FloristWare)is a good guy - and a member here. Runs a good company with FloristWare. The program is SUPER easy to use, install, etc. Don't know what kinda volume your shop does - that is a BIG factor in choosing a system. And... No, I don't get a THING from Mark A. for this plug. Go see for yourself at www.floristware.com. You can test drive a free demo copy.

Best of luck in your search, and again WELCOME!

- Herb
 
Floristware looks interesting. I especially liked this last paragraph on this page, as it is a huge concern
http://www.floristware.com/Features/features_fairness.html

Most of us here have changed technology after some time, many more than once - make sure you can take your data with you if and when you leave.

We've found MAS to be the best suited for leading edge software, a huge advantage for us.
 
Wow, thanks for the responses. My wife bought the shop a little over four years ago from an owner that had it for one year, who had bought from the original 30+ year owner. The interum owner dropped sales by 30% but we'd gotten most of it back until last fall when we had to move the shop across the street. And now sales have dropped again. I've just come on board to run the business side. So maybe we've got the business/creative balance in place now. But yes it is a steep learning curve.
Anyway thanks, this gives me some good directions to pursue. I welcome any further help too.
Chuck
 
Floristware looks interesting. I especially liked this last paragraph on this page, as it is a huge concern
http://www.floristware.com/Features/features_fairness.html

Most of us here have changed technology after some time, many more than once - make sure you can take your data with you if and when you leave.

We've found MAS to be the best suited for leading edge software, a huge advantage for us.

Bravo to Mark with his Fairness Policy! Thanks Bloomzie for bringing that up - you are so correct as it being a huge concern...

- H.
 
Chuck, I don't know what you can do about 4 more years. I think I would see if there are any legal moves were I in your situation. Maybe some on this board have investigated that. Would it work to quit paying your dues? What's the worst thing that could happen?

It just so happens that I know EXACTLY what happens here. Unless you do have some legal moves (I can think of one) and want to test your stamina, then stay with TF. When you drop out or they drop you, your bill comes due and payable within 30 days - the entire amount. You will spend money on an attorney at minimum. If you don't pay it within 30 days, you go to collections and it's an extra 25%. The collection agency they use is VERY aggressive and WILL SUE IN COURT (if you don't have a counter claim).

I didn't even bash the whole wire service game in this post and the door was wide open.:>
 
If you are taken to court and lose, you are also responsible for court costs. A florist in our area became angry with a certain WS and refused to pay them until the issue was resolved. The WS continued to bill him, adding the late fee, until his bill had swollen to slightly over $1000. He made the mistake, IMHO, of telling the WS that if they thought they could squeeze blood out of a turnip, they could try to get that amount of $ from him because he just could not afford to pay it (and didn't feel that he even owed the original amount in question). The WS sued him. He lost the case. He is now paying off a total of $8000.00, which includes court costs, the WS lawyer fees, and God knows with what else they decided to hit him.
 
If you are taken to court and lose, you are also responsible for court costs. A florist in our area became angry with a certain WS and refused to pay them until the issue was resolved. The WS continued to bill him, adding the late fee, until his bill had swollen to slightly over $1000. He made the mistake, IMHO, of telling the WS that if they thought they could squeeze blood out of a turnip, they could try to get that amount of $ from him because he just could not afford to pay it (and didn't feel that he even owed the original amount in question). The WS sued him. He lost the case. He is now paying off a total of $8000.00, which includes court costs, the WS lawyer fees, and God knows with what else they decided to hit him.

Connie...you kidding me?? PM me please!!....
 
...The WS sued him. He lost the case. He is now paying off a total of $8000.00, which includes court costs, the WS lawyer fees, and God knows with what else they decided to hit him.
Don't you know that the punishment for heresy against the hive is (financial) death?

All you wire drones better keep "walking the line"...Big Brother is a' suing!
 
If you are taken to court and lose, you are also responsible for court costs. A florist in our area became angry with a certain WS and refused to pay them until the issue was resolved. The WS continued to bill him, adding the late fee, until his bill had swollen to slightly over $1000. He made the mistake, IMHO, of telling the WS that if they thought they could squeeze blood out of a turnip, they could try to get that amount of $ from him because he just could not afford to pay it (and didn't feel that he even owed the original amount in question). The WS sued him. He lost the case. He is now paying off a total of $8000.00, which includes court costs, the WS lawyer fees, and God knows with what else they decided to hit him.
I've been a FlowerChat member for a couple of years now and I've seen numerous posts relating to a wide variety of legal matters: legal contract problems, employee drug use, employee hiring/firing issues, fraud, identity theft, debt collection, bad checks, and the list goes on. A few months ago I found out about a company called Pre-Paid Legal Services. This might be the answer for several of you. The first time I used the service the law firm got me out of an $8000 contract in which I was about to be taken to collections and sued for. If anybody out there knows of a more affordable way to access a top notch law firm I want to know about it. Pre-Paid Legal offers a variety of different legal plans that can help protect yourself and your business agains common legal events. With regard to the post above, a law suit can be financially devastating for a small business. I've pasted a sample of the contract below. (keep in mind some of the benefits vary from state to state and there are various plans depending on the # of employees you have or are just wanting coverage for your family). The first year that you hold the legal plan you get 75 hours of pre-paid trial time. Do the math. A good attorney can cost as much as 2-3 hundred dollars per hour. What do you suppose will happen if you as a defendant, have your attorney write a letter informing the other party that you have prepaid your attorney the equivalent of $15000 to cover a lawsuit??? (and this benefit increases each year up to the 5th year) The plan I've pasted below shows all the main benefits, and costs $49 per month. (there are other plans available for as little as $17 per month).The plan does for legal expenses the same thing that HMO's to for medical expenses. A standard feature of the plan is that the law firm will draw up a Last Will & Testament at no extra charge, and make any updates you need every year or as needed. $49 X 12 months equals $588, which is less than most attorneys charge just for a will, plus you get all the other benefits of the plan. Read the benefits below or visit this link for more info and please do not hesitate to email me or call me 303-263-9364 and I will mail you a free DVD or other information: http://wserver0.prepaidlegal.com/Multisite/Multisite?site=hub&assoc=mfehringer


Preventive Legal Services for your business

* Talk to a Lawyer when you need assistance on business legal issues. You'll receive telephone consultations on an unlimited number of matters for business questions.
* A maximum of three (3) letters written on behalf of your business to third parties each month. (State laws and contract provisions apply.)
* Receive up to three (3) business contracts or documents of up to 15 pages each reviewed by your Provider Law Firm.

* Additional Information & Exclusions
Other Legal Services for your business

Any other business legal services not otherwise covered by the membership are available at a 25% discount from the Provider Law Firm's corporate hourly rate.

* Additional Information & Exclusions
Small Business Consulting

Your membership also entitles you to valuable consulting services and more. Through GoSmallBiz.com, you'll have a place to go for the best advice, news, information, and consulting services for your small business. We provide content-rich channels to help our members save time and money. Topics include Sales & Marketing, Finance, Legal, Human Resources, Technology, and Tax & Accounting. Plus, you'll receive a free multi-page website to promote your business online, a monthly e-newsletter and more.

* Additional Information & Exclusions
Preventive Legal Services for your family

Phone Consultations on Unlimited Matters...

As a member, you can consult with your Provider Law Firm toll free by phone on any personal or business-related matter. Just call your Provider's toll-free number during regular business hours when you have a legal problem or question.

Phone Calls and Letters...

A phone call or letter from your Provider Lawyer can get you the results you want fast. Your Provider Lawyer will recommend a letter or phone call when that is the best step for you. One call or letter per personal subject related matter is free with your membership. Plus, you'll receive two business letters each year at no additional cost! Additional assistance for same subject at 25% discount.

Contract and Document Review...

You can have an unlimited number of personal legal documents, up to ten pages each, reviewed by your Provider Lawyer. Included each year is one business document review at no additional cost! Your Provider Lawyer will analyze the documents and suggest changes for your benefit before you sign.

Wills for You and Your Family...

A will for you at no additional charge, not just a "simple" Will, but one that meets most Americans' needs – with free yearly reviews and updates. Wills for covered family members are just $20 each; changes and updates $20. Trust preparation is available at a 25% discount.

* Additional Information & Exclusions
Motor Vehicle Legal Services

* Assistance for moving traffic violations
* Representation for certain motor vehicle related criminal charges
* Up to 2.5 hours for help with:
o Drivers license assistance
o Personal injury/Property damage collection assistance of $2,000 or less

* Additional Information & Exclusions
Trial Defense Services

Your Provider Law Firm will assist in the defense of civil suits and job-related criminal charges. Up to 75 hours of assistance the first membership year, which includes 57.5 hours of trial time and 17.5 hours of pre-trial time. Scheduled benefits increase to a maximum of:

* 2nd Year - 140 total hours (117 hours of trial time + 23 hours of pre-trial time)
* 3rd Year - 205 total hours (176.5 hours of trial time + 28.5 hours of pre-trial time)
* 4th Year - 270 total hours (236 hours of trial time + 34 hours of pre-trial time)
* 5th Year - 335 total hours (295.5 hours of trial time + 39.5 hours of pre-trial time)

* Additional Information & Exclusions
IRS Audit Legal Services (Including Schedule C)

Scheduled benefits up to 50 hours of professional services from your Provider Law Firm, including 3.5 hours of pre-trial time. Coverage includes the return due on April 15th of the first membership year.

* Additional Information & Exclusions
Other Legal Services for your family

Any other personal legal services not otherwise covered by the membership are available at a 25% discount from the Provider Law Firm's standard hourly rate. For business legal services, the availability is at a 25% discount from the Provider Law Firm's corporate hourly rate.

* Additional Information & Exclusions
The Legal Shield

The Legal Shield provides you with 24-hour toll-free access to legal assistance in the event you are arrested or detained. The Legal Shield is easy to use and something no one should be without. A quick call to the toll-free number puts you in touch with the Pre-Paid Legal Corporate Office who will then put you in contact with your Provider Law Firm.

* Additional Information & Exclusions

Additional Information & Exclusions

Phone Consultation: Nevada residents limited to 50 hours of telephone consultation per year.

Letters and Phone Calls: A letter or phone call per subject matter is available if advisable in your Provider Law Firm's sole discretion.

Contract and Document Review: Nevada residents limited to 5 personal legal documents reviewed per year.

Will Preparation: Trust preparation is available at a 25% discount. A standard Will with yearly updates provided for the primary member at no additional cost. Covered family members can also have their Will prepared for $20 each, with yearly updates for only $20.

Motor Vehicle Legal Services: These services are available 15 days after enrollment. Representation under this benefit is provided when the member has a valid driver's license and is driving a properly licensed motor vehicle. Any fines and court costs are the member's expense. Pre-existing conditions, charges of DUI/DWI related matters, drug-related matters, hit-and-run related charges, leaving the scene of an accident, and unmeritorious cases are excluded. Commercial vehicles with more than two axles are not covered. These services are limited to two and one-half (2-1/2) hours of lawyer time per claim and do not include the filing of a lawsuit and exclude personal injury and property claims that exceed $2,000. However, you may receive a 25% discount and consult with your Provider Law Firm under the toll-free consultation benefit for any exclusions under this benefit.

Trial Defense Services: This coverage applies only to the named member and spouse. Divorce, separation, annulment, child custody or other divorce-related matters, bankruptcy, charges of DUI/DWI, drug-related matters (whether prescribed or not), hit and run, leaving the scene of an accident and civil or criminal charges occurring as a result of operating a commercial vehicles with more than two axles are not covered under this benefit, but are covered by the preferred member discount. Additional exclusions under this benefit: Being named in a civil lawsuit or having criminal charged filed against you because you are listed as an owner, management or associate of the business and you had no direct involvement with the act or matter that gave rise to the lawsuit or criminal charge. Those charges are covered with your preferred member discount. If the lawsuit was filed because of something that occurred prior to your membership or because of conditions that were reasonably anticipated or foreseeable prior to your enrollment, then the lawsuit is excluded from your Trial Defense benefit. This exclusion applies even if the lawsuit is filed after you become a member. These lawsuits are covered with your preferred member discount. Class actions, interventions or amicus curiae filings in which the covered member is a party (or potential party) are excluded. Also, this coverage does not include garnishment, attachment or any other appeal. Your Provider Law Firm has the right to determine whether or not your claim or defense to a matter will prevail in court or is frivolous or without merit. This includes deciding whether or not to appeal any judgement or decision. Your Provider Law Firm also has the right to present your claim or defense according to their independent professional judgement. Pre-Paid Legal will not influence or attempt to modify how your Provider Law Firm provides their professional services.

IRS Audit Legal Services: Does not cover business tax returns (except Schedule C), garnishment, attachment or any other appeal, class actions, interventions or amicus curiae filings, charges of tax fraud or income tax evasions, Trust returns, payroll and information returns, partnerships, corporation returns or portions thereof that are included in the member's tax returns, pre-existing conditions - where member has been notified by the IRS prior to enrollment, and services rendered by an enrolled agent. Coverage includes the return due on April 15th of the first membership year.

Other Legal Services: Depending on your legal needs, a retainer may be required by your Provider Law Firm prior to services being rendered under this discount. Your Provider Law Firm is responsible for determining the amount of the retainer and any other anticipated costs. Other costs you may incur include fines, court costs, penalties, expert witness fees, bonds, bail bonds, and any out-of-pocket expenses. These costs are your responsibility and are not included as part of membership benefits. Your Provider Law Firm cannot provide any legal services until payment of the retainer and other costs have been made. If you need representation in court, you must notify your Provider Law Firm at least five business days in advance so they may prepare for your case.

Legal Shield: The Legal Shield service will not apply if the member is alleged to be under the influence of or impaired by alcohol, intoxicants, controlled substances, chemicals or medicines, whether prescribed or not; the member is alleged to be involved with domestic violence or stalking; the member is being detained for outstanding warrants; the member needs assistance in making, posting, or obtaining bond, bail or other security required for release.
 
Status
Not open for further replies.