Analyzing the numbers local sales, wire in and wire out

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HeatherTuckey

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Jan 9, 2008
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Easter always makes me take a harder look over a 5-6 week period instead of just one month, to compare apples to apples.

Looking at six weeks from March 1st to Easter, our wire outs are flat, our local sales (non wire in and excluding wire out too) are only 2% down, and our wire ins are 25% down. For this period in 08 we were 17% wire in and in 09 we were 13% wire in. Still a very safe % in my opinion (I would seek any wire in biz as long as I stay under 20%).

We fill for OG's, and fill a lot for one big OG, even late day and same day when we can do it profitably. I have heard from a florist that spoke to several top sending OG florists at the TF top member trip and was told that those that would talk numbers are down 25-30%.

This last month has been our first stretch of even a "flat" period in recent months. Since Oct are flat numbers were no longer and getting really bad - down 10% then 15%, even 20% down. We have been in business 26 years... and have never really experienced double digit decreases before last fall.

So after looking at these numbers and hearing (supposedly) how poorly some of the OG's seem to be doing, I feel pretty good at holding our own with wire outs (this has been a struggle for years since the internet took off). I also feel pretty good that although our wire ins are down 25%, total sales dollars are only down 6%, even with the drastic wire in decrease.

Just passing along my numbers and thoughts...hoping this is a bit of a turning point and consumers are starting to spend even for the nonessentials, and they're choosing to do it with real florists.
 
Well I just analized my numbers closly from March 1, thru Easter and I am feeling pretty good about it. First let me say we have changed our approach some we are taking orders for a min of $20.00 vs $30.00 this time last year while holding onto our $8.99 local delivery charge. Also we are promoting lower priced items on our web site as well as Two dz Red roses arranged for $49.99 Thank You R.C.!!!.

Our Delivered orders are up 8%

Carry out is up 18.5%

Average sale is down 6.3%

Wire ins down 11%
Wire outs down 11%

Total transactions up 10%

Overall total sales up 3%

This is the first period since last spring that each store has not been down at lease 12 to 15% and as I said in a post yesterday I have also closed one store that reduced my payroll by 10% but I also reduced the payroll an additionl 15 % from the remaing two stores during this period of time. The above numbers only reflect the two operating stores.
 
I mentioned the 2dz red roses arranged in a vase for $49.95 in above posting my rose sales are up 20% for that period for those two stores together. But if I take into account the third store that i closed last month the 2 remaining stores sold 6% more roses then the 3 together for that period of time last year. The thing I was down a lot in was funeral work at a negative 11% which because its a larger vol class then my roses the actual dollar loss there was about the same as my dollar gain in roses.
 
I was hoping for some feedback for comparison sake. Hoping you are just all playing catch up. Posted this just to move it up a little. Please post if you have time to analyze March 1 thru Easter 09, compared to 08.

Thanks in advance.
 
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well we're up 5%

from the 20% we've been running down

how's that for a creative way to see the glass half full?

Yes I do think it is a bit of sunshine/turning point...

and yes I think it has *something* to do with having intelligent leadership - for a *change*.
 
I hope so Steve!

I don't think many people up in here want to admit that bidness is sucking ass right now.

I take the silence to mean exactly that.
 
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March 1, 2008 thru April 12,2008:

Total: 18,270.53
Wire in: 7394.74
Wire out: 1563.77
Avg sale: 57.07

March 1, 2009 thru April 12, 2009:

Total: 18,834.15
Wire in: 6325.43
Wire out: 2506.50
Avg sale: 62.68


It's just the numbers, and does not include this month's weddings. Sorry I am not good at the %. I was happy I did this after I read your post, because it 'feels' slow, and I think that is constant anxiety.
 
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For the period our total sales were down 5.2%. Number of orders were down 1.9%, so our average per order sale declined slightly.

Our wire outs continue to decline being down 9%
Wire ins were up 71% but still account for only one half of one percent (0.5%) of total sales.

Our internet sales continue to increase being up 20%.

Our Easter lily sales were way down. Out of 2,600 lilies we had 500 left unsold. Last year we sold out. Nearly all the churches cut back and we lost one 90 Easter lily church. Personal purchases of the lilies were down as well even though we heavily discounted them. Next year we will cut back on them accordingly.

All in all I felt the holiday business was poor.
 
Simply put, we're down 16%. And, I feel lucky...

Cash down 14%, House charges down 2%, Cards down 7% and Wire In's down 20% - mostly TEL oddly enough. Wire outs down by a tad.

That -16 is thru March - and comparing to a March with an Easter. But, April has had some DECENT days including Easter - even though Easter was down, but mostly by wires. We sold out of EVERY Easter plant in the place - literally by a miracle. A local church who usually buys from another "florist" got stiffed on their order. So, they took everything I had - about 10 lilies, 15 pots of tulips and hyacinth. I'm banking on them ordering from us next year!

We are day to day - some good days, and some terrible days. Can't get any regular cash flow, so that's my challenge right now...

On to Admin Week - we actually DO some biz this week, thank the Lord.

- H.

PS - Leave it to Bloomzie to give a thought provoking way of looking at his numbers....
 
RC, what do you attribute the big increase to wire ins to? Is this the result of other shops closing? How did your new shop do?
 
Ivy,

I don't know why incomings increased. We are FTD only and don't solicit or even want incoming wire orders. The numbers are still low, considerably less that 1% of sales.

Our new store isn't really new. We've been in Cincinnati for over five years. Our location is new and is growing quite well and looking very promising for us. As a percentage of sales it still is small as we are an overwhelming dominant force in Dayton. Cincinnati can't easily be broken out from Dayton sales this year because last year they were combined with Dayton.

Columbus actually preformed slightly worse than Dayton/Cincinnati, most undoubtedly because of our relocation of the store to the other end of town. I am confident this is only a temporary setback. Building a business in a new town is a slow process, and even though we bought an existing shop, the name change and location change did have a temporary negative effect. We are determined to become the dominate force in Columbus and Cincinnati as we are in Dayton, but it is a struggle.
 
We are day to day - some good days, and some terrible days. Can't get any regular cash flow, so that's my challenge right now...
Roller coaster sales here, too. Very hard to staff for and to buy for. Traditionally slow days can be up and just the opposite on what should be busy days.

We were slightly below even with last year for the week of Easter, and considering we had a wedding in '08, but none this year, I'll take it.

March through Easter down 10% but slightly above sales in the same period for '07.

Down 70% in incomings from last year but we quit TF in the interim.

Down 28% in outgoings and I attribute that mainly to cutting off a lot of out-of-town ordering on our website by blocking products. Too many challenges trying to get our unique stuff (especially the smaller items and the puppies) delivered by other stores.

Up in web orders. :) Walk-in holding steady.

March was truly like a roller coaster. Way up one week, way down a couple others and no pattern in sight. My head hurts trying to plan for Mother's Day.
 
Mar 1 - Apr 11
Local: +10%
Wire-in: -25%
Wire-out: +5%

We bottomed out in January when we saw a whopping 40% drop in Credit Card sale, 60% drop in corporate acc sale (virtually all of our big customers froze spending). Our client base consists of many working in the financial sectors in NYC and they are badly hurt. Even funeral orders sky-dived in January.

We did better in February, even better in March.

Being a pessimist, I don't believe this apparent recovery has anything to do with local economy. I think it has a lot to do with many shops being closed in our area. I can count at least 10 shops closed in our area.

It's a survival game here. I think this will continue for another year.
 
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