We have AFLAC and I love it. Not long after we got it my son was bitten by a stray dog and had to go through rabies shots. Each shot had to be given in the emergency room. I didn't even think about claiming AFLAC during the whole process which was about 2 months long. When I did I called my rep, I had no proof, HE got all the proof I needed for me from the hospital.
I ended up getting close to $400.
I have since sent in other claims and have never been denied.
Are you sure what you are claiming is covered?