When you get a wire in and it is under value just a little at what point do you send a message asking for more money?
Do you ask for a $1 more? $2, $3, $4 etc.....
Do you ask for a $1 more? $2, $3, $4 etc.....
at what point do you ask for more $
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BOSS
FlowerChat Administrator
With the state of the current economy, and the consistant under value of wire in's... I ask when the shortage is $0.01...
And I always ask for the amount I need to fill the order along with a REAL dollar delivery charge that nets me my actual delivery after the 30% discount...
Keeping them honest... I remain :soapbox:
And I always ask for the amount I need to fill the order along with a REAL dollar delivery charge that nets me my actual delivery after the 30% discount...
Keeping them honest... I remain :soapbox:
Teleflora is notorious for that. I always message back and ask for the difference. I personally think we lose money on wire in anyway, so why give them what hasn't been paid for. Florist's are having a tuff time as it is... We can't give things away.
If teleflora sends it to us undervalue, we just refuse it. And I mean it has to be OUR price not TF stupid "suggested retail" They always are sending us orders for $30. Our minimum is $45, and that's right in town.
Everybody else that meets our minimum, and they only gave us TF "suggested", it all depends. If it says just fill to value, we do. If It ever says No Subs, we reject.
We also get a lot of orders where they didn't get enough for the delivery charge. Sorry Charlie. remember "Rural Routs Vary" a lot.
Everybody else that meets our minimum, and they only gave us TF "suggested", it all depends. If it says just fill to value, we do. If It ever says No Subs, we reject.
We also get a lot of orders where they didn't get enough for the delivery charge. Sorry Charlie. remember "Rural Routs Vary" a lot.
PhillyPhlorist
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- Feb 7, 2004
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I ask them for whatever I need! But, on all .COM orders, they are Rejected or Refused. No time to mess with them. If you ask them for more $, they will likely cancel on you anyway...
99.9% of the time, we can get the $ from REAL florists that we need and it's usually the needed delivery charge.
- H.
I inform sender that we can do it to value...but this is what their getting!!!! That usually gets me the money needed to process the order, however during busy times I usually refuse the order( unless I know the shop sending, then I will call and ask "WHAT WERE YOU THINKING"
LOTAKIDS
Well-Known Member
9X out of 10 always asking for more money if it is under my minimum listed with TF and 1800. Also, if delivery is not included always ask for that. IF it is an order gather with no enough - it's out of here, especialy on holidays!!!!!!
If it say fill to value, we deduct delivery and fill. IF teleflora wants to play games, and they will not send more for delivery, we deduct our delivery and fill to value.
Can't lose money over wire services any more!!!! ESPECIALLY TO CALL CENTERS!!! SEND MORE MONEY OR CANCEL is my philosophy!!
When I wire out, I have to meet the Florist minimum and delivery charge on their end(which I think is fair)......so can everyone else with me headquarter orders included.
If it say fill to value, we deduct delivery and fill. IF teleflora wants to play games, and they will not send more for delivery, we deduct our delivery and fill to value.
Can't lose money over wire services any more!!!! ESPECIALLY TO CALL CENTERS!!! SEND MORE MONEY OR CANCEL is my philosophy!!
When I wire out, I have to meet the Florist minimum and delivery charge on their end(which I think is fair)......so can everyone else with me headquarter orders included.
My local customers do not get a discount...why should the wire services? If it is under minimum, they get the request...not my fault if they can't read!
My minimums are clearly listed...:wallhead:
Keep smacking your head on that wall...it feels SO good when you stop!
I always look at others' minimums, then add at least $5 to quote a minimum to our senders! Think, people!
My minimums are clearly listed...:wallhead:
Keep smacking your head on that wall...it feels SO good when you stop!
I always look at others' minimums, then add at least $5 to quote a minimum to our senders! Think, people!
While agree with most of the thinking concerning this issue....there are always two sides to every story.
We always checked the minimum before we sent an order, and if anyone rejected or asked for more money.....they automatically went into a "no send to list". We sent out huge numbers of orders every day and couldn't afford to deal with all the hassle. Those shops that maybe had been receiving 50 orders a month from us could lose all those orders by rejecting one. I know many big shops that use this premise.
The thinking behind this is " You win a few and you lose a few, but, hopefully, you will win more than you lose.".
I know one time I had a customer that was in dire straights and couldn't even afford to send what she did to a sister's funeral. I called a good shop and asked if they would take care of this, even though it was beneath their minimum. They did and I put them on the list to receive all my orders for years which were all good priced orders.
It is a different world out there today and I understand why you reject dot.com orders etc., but be careful of rejecting an order from a good flower shop.
Carol Bice
We always checked the minimum before we sent an order, and if anyone rejected or asked for more money.....they automatically went into a "no send to list". We sent out huge numbers of orders every day and couldn't afford to deal with all the hassle. Those shops that maybe had been receiving 50 orders a month from us could lose all those orders by rejecting one. I know many big shops that use this premise.
The thinking behind this is " You win a few and you lose a few, but, hopefully, you will win more than you lose.".
I know one time I had a customer that was in dire straights and couldn't even afford to send what she did to a sister's funeral. I called a good shop and asked if they would take care of this, even though it was beneath their minimum. They did and I put them on the list to receive all my orders for years which were all good priced orders.
It is a different world out there today and I understand why you reject dot.com orders etc., but be careful of rejecting an order from a good flower shop.
Carol Bice
I'm not really talking about your order minimum for wire ins
what I am talking about is when an order comes in and it is for TFxx-x you will or should have that priced out for YOUR shop then you have to take the right delivery charge. So if after doing all this you are short say $1 or $2 at what point do you ask for more money?
what I am talking about is when an order comes in and it is for TFxx-x you will or should have that priced out for YOUR shop then you have to take the right delivery charge. So if after doing all this you are short say $1 or $2 at what point do you ask for more money?
I would not, but, that is JMHO. You spend $1 or $2 in time and labor dealing with this order.
Carol Bice
So how much more money would you need before you send that message asking for more money?
Carol, is your avator a pic of you?
good grief, I wish TF would put us on their do not send list and MOSTLY I wish 1800 would put us on their do not send list, oh and fyf, pretty much all of them except for bbrooks, i don't mind their orders.
Carrianne, I have been out of the business for a few years, so, others could probably give you a more acurate amount. At this point, I would guess somewhere around 15% to 20% of the total order before I would deal with the hassle. There are many people with a much greater financial background than me that might chime in.
Yes, the avatar is a photo of me. The photo is probably 8 years old. I wanted to use my high school senior picture, but, thought that really might not fly.
Carol Bice
Depends on the dollar value. A $100 arrangement has a lot more "forgiving" in it than a $35 one.
Generally though, I wouldn't ask or reject for a couple of bucks -- not worth the time, as Carol Bice said. For $5 less, I send a message saying that it's undervalue and we will fill to value (really, we're talking about one less stem). For $10 less, I'll send an ask ... depending on how I feel.
Oddly enough, even from the .com's, I seem to get the requested increase about 60% of the time. Used to be 75%, but it's falling...
Generally though, I wouldn't ask or reject for a couple of bucks -- not worth the time, as Carol Bice said. For $5 less, I send a message saying that it's undervalue and we will fill to value (really, we're talking about one less stem). For $10 less, I'll send an ask ... depending on how I feel.
Oddly enough, even from the .com's, I seem to get the requested increase about 60% of the time. Used to be 75%, but it's falling...
TOTO
New Member
They've lowered the SRP bar and back to the 1980s!
Our (former) experiences with all of the WS's DOT.CONs was that, they've all lowered their SRPs to price points which, many of us OLD SALTS haven't witnessed since the middle and late 1980's.
Facts bee known, and since THEY MAKE A PROFIT on EVERY ORDER they sell through their DOT.CONs, they really don't care if the filling florist has a reasonable 2008 SRP to work with, nor do they care if the FILLING FLORIST nets any profit at all.
The problems which you are faced with are TWO FOLD.
1. TOO LOW SRP as it pertains to the year 2008.
2. NOTHING to help you cover your COST OF DELIVERY.
Back in the day, the Lovely Linda had to waste too much of her valuable time in sending the (ASK) (P) ($10.00) more, on virtually EVERY ORDER we received from their DOT.CONs.
It got to the point where, we had to ask ourselves: "WHAT'S THE POINT?"
Since the WS's had decided to UNDERSELL their products at their points of sale while expecting us to provide FREE DELIVERY $ERVICE, and thinking that, SOME FILLING FLORIST FOOL would DOO THEIR DOO, and if they REFUSED, they would just move on to the next filling fool, we finally decided that, there was NO FUTURE in their planned strategy for us, and so WE QUIT!
In the end, it all comes down to YOUR BOTTOM LINE and YOUR SHOP's PROFITABILTY. If the incoming order is JUNK, simply REFUSE IT or FORWARD it back to another JUNKYARD of YOUR CHOICE!
As to the amount? Let's face it kids! $1, $2, $3, $4, or whatever, is CHUMP CHANGE at net 71% anyway. In my part of the country, that's not even considered to be a GRATUITY, let alone an upsale from a too low DOT.CON SRP.
Even with a $10 (ASK) (P) you only net $7.10 on the surface and when you factor in all of their annual dues and fees, you might be lucky enough to net net 54 cents, or more likely 50 cents on your real net net WS WAMPUM dollars.
The bigger question, you have to ask yourself is; WHAT FOR and WHY AM I, ALLOWING THEM to USE ME, as one of their UNDERPAID SUBCONTRACTED VENDORS?
I know ILLEGAL ALIENS (aka: day laborers) in my area who net $100 per day, (you buy lunch). In fact, and since they are under the radar screen, and pay no FICA TAXES and no Federal, State, or Local Taxes, wind up doing better than, the filling florists filling for these DOT.CONs.
Add to that, the FREE HEALTH CARE we provide to them, and when they use our Hospital Emergency Rooms as their PRIMARY PHYSICIANS, ask yourself, who's working the system, while we're paying for it.
OH! Almost forgot that, the CHILDREN of these ILLEGAL ALIENS, and only because their Mother dropped em out on US SOIL, automatically become eligible for ALL SOCIAL SERVICES to include WIC, WELFARE, Section 8 Rent Subsidies, clothing allowances, and food stamps.
After which, they get to enter our Junior colleges for FREE and go on to our State Colleges for IN-STATE RESIDENT DISCOUNTED TUITION TAXPAYER SUBSIDIZED discounted tuition, if not all for FREE!
DARN! There I go again, on another WS BASHING TANGENT RANT, OH MY!
OK then, let me connect the dots. In both of these scenarios, one is either the S-C-R-E-W-E-R or the S-C-R-E-W-E-E.
OOPS! I almost forgot to add that, ALL REAL FLORISTS are EXEMPT from my DOT.CON analysis. Like most other REAL FLORISTS, we would always try to help out each other and even make a few exceptions, where and when we could, IF WE COULD.
TOTO REPORTS! YOU DECIDE!
Our (former) experiences with all of the WS's DOT.CONs was that, they've all lowered their SRPs to price points which, many of us OLD SALTS haven't witnessed since the middle and late 1980's.
Facts bee known, and since THEY MAKE A PROFIT on EVERY ORDER they sell through their DOT.CONs, they really don't care if the filling florist has a reasonable 2008 SRP to work with, nor do they care if the FILLING FLORIST nets any profit at all.
The problems which you are faced with are TWO FOLD.
1. TOO LOW SRP as it pertains to the year 2008.
2. NOTHING to help you cover your COST OF DELIVERY.
Back in the day, the Lovely Linda had to waste too much of her valuable time in sending the (ASK) (P) ($10.00) more, on virtually EVERY ORDER we received from their DOT.CONs.
It got to the point where, we had to ask ourselves: "WHAT'S THE POINT?"
Since the WS's had decided to UNDERSELL their products at their points of sale while expecting us to provide FREE DELIVERY $ERVICE, and thinking that, SOME FILLING FLORIST FOOL would DOO THEIR DOO, and if they REFUSED, they would just move on to the next filling fool, we finally decided that, there was NO FUTURE in their planned strategy for us, and so WE QUIT!
In the end, it all comes down to YOUR BOTTOM LINE and YOUR SHOP's PROFITABILTY. If the incoming order is JUNK, simply REFUSE IT or FORWARD it back to another JUNKYARD of YOUR CHOICE!
As to the amount? Let's face it kids! $1, $2, $3, $4, or whatever, is CHUMP CHANGE at net 71% anyway. In my part of the country, that's not even considered to be a GRATUITY, let alone an upsale from a too low DOT.CON SRP.
Even with a $10 (ASK) (P) you only net $7.10 on the surface and when you factor in all of their annual dues and fees, you might be lucky enough to net net 54 cents, or more likely 50 cents on your real net net WS WAMPUM dollars.
The bigger question, you have to ask yourself is; WHAT FOR and WHY AM I, ALLOWING THEM to USE ME, as one of their UNDERPAID SUBCONTRACTED VENDORS?
I know ILLEGAL ALIENS (aka: day laborers) in my area who net $100 per day, (you buy lunch). In fact, and since they are under the radar screen, and pay no FICA TAXES and no Federal, State, or Local Taxes, wind up doing better than, the filling florists filling for these DOT.CONs.
Add to that, the FREE HEALTH CARE we provide to them, and when they use our Hospital Emergency Rooms as their PRIMARY PHYSICIANS, ask yourself, who's working the system, while we're paying for it.
OH! Almost forgot that, the CHILDREN of these ILLEGAL ALIENS, and only because their Mother dropped em out on US SOIL, automatically become eligible for ALL SOCIAL SERVICES to include WIC, WELFARE, Section 8 Rent Subsidies, clothing allowances, and food stamps.
After which, they get to enter our Junior colleges for FREE and go on to our State Colleges for IN-STATE RESIDENT DISCOUNTED TUITION TAXPAYER SUBSIDIZED discounted tuition, if not all for FREE!
DARN! There I go again, on another WS BASHING TANGENT RANT, OH MY!
OK then, let me connect the dots. In both of these scenarios, one is either the S-C-R-E-W-E-R or the S-C-R-E-W-E-E.
OOPS! I almost forgot to add that, ALL REAL FLORISTS are EXEMPT from my DOT.CON analysis. Like most other REAL FLORISTS, we would always try to help out each other and even make a few exceptions, where and when we could, IF WE COULD.
TOTO REPORTS! YOU DECIDE!
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