We sent our Certified Letter today to Bloomnet, requested a signature for the letter, we are cancelling our membership. Is there something else we need to do. Thanks.
Another cautionary note...if they bill you after you leave for anything you believe you do not owe, don't pay them and don't be afraid of them.
There was a thread about 5 months ago maybe, where they had sent bills to a ton of shops for 800.00 or other odd amounts. We all discussed it and I hope no one fell for paying.
I continue to get bills for $180 that I will not pay. I sent them a certified with signed receipt letter asking for an itemizing of the charges. They signed for the letter and never sent itemization. Then they sent another bill for $180 and I sent them another certified request for itemization. They signed and still nothing. Then another bill. I quit sending certified letters now. I think I have enough documentation to fight them in court if necessary. Their record keeping is a big-a@@ mess!
We sent the certified letter in March of 2007. About every six months we would receive another bill always more than the last. Each time I sent letters, copies of all the letters certified. Never did I get a response. Last month I got a letter from a collection agency. That's when I started calling. I hope it is finally over but I had to call every day and ask to talk to Greg in the collections dept. Also mentioning Darrell Lake seemed to help. He is the one who called me and tried to get me to stay with them. If you want it to end get on the phone. I kept everything and documented everything.
Years ago, when we quit FTD we had the same problem. The final bill was wrong and we never paid it. BUT we started a file just for the final FTD events. They tried collecting and we never gave a dime. Much paperwork went back and forth and every piece was saved.
After a very long time, it went to a collection agency. They tried to bully us. Finally the collection agency stated they were taking us to court.
That's when the fun began. I stated to the gentleman "go ahead". BUT if I were you I would be sure that your client has given you all the facts. I proceeded to tell him that we have a file showing that the amounts they have been trying to collect was wrong and we had proof to show it. SO please take us to court because we would like to get this over with. That lead to a discussion of what was the correct amount. We gave him our number. He stated that he would be willing to settle for that. My answer was NO. We have invested way too much time and energy trying to settle this and we feel we should be compensated for that. We stated that we tried to pay the correct amount from the very beginning but FTD would not budge. So after all this time we would only settled by paying 10% of the original correct amount. And we further stated that the offer was only good for 24 hours and after that we would only settle by going to court.
The next morning they called back and accepted. We stated that they could have their money immediately, but we would need a letter stating that no marks would be made on our credit report and that the amount we are willing to pay is the Final Total, nothing else remains. We got it, they got their money.
We sent the certified letter in March of 2007. About every six months we would receive another bill always more than the last. Each time I sent letters, copies of all the letters certified. Never did I get a response. Last month I got a letter from a collection agency. That's when I started calling. I hope it is finally over but I had to call every day and ask to talk to Greg in the collections dept. Also mentioning Darrell Lake seemed to help. He is the one who called me and tried to get me to stay with them. If you want it to end get on the phone. I kept everything and documented everything.