- Nov 10, 2002
- 9,206
- 3,792
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- State / Prov
- Ontario
for those of you that are FTD members, pay very close attention to your incoming 800SENDFTD/FTD.com orders as 1800FLWRS is NOW masquerading their orders THROUGH the FTD.com site, and FTD is skimming a minimum of 15% right off the top BEFORE transmitting to you!!
We've now caught another one today (2nd) and have fired off a threat to completely IGNORE anymore incoming from ANY 800SENDFTD/FTD.com incoming!!
I would suggest that ALL of you set "minimum pricing" for incoming from ANY of these sources as we have ($50.00 min's).
ALSO, REFUSE ANY INCOMING from 800SENDFTD/FTD.com by phone, ESPECIALLY IF you've re-negotiated a price change, and they will "approve" the price change, then adjust down on your statement, hoping you'll miss it!!
This is very costly.....we have NOW on the go, an order that was CALLED to us at $34.99, and when challenged, admitted that the "record of price" was $42.49, and the original order was for $48.99!!
I'm on the verge of a major SKIMMING exposure of BOTH of these supposed vendors to REAL FLORISTS, and the total skimmed OFF this particular order was 29.43% of the consumer's order total!!
We've now caught another one today (2nd) and have fired off a threat to completely IGNORE anymore incoming from ANY 800SENDFTD/FTD.com incoming!!
I would suggest that ALL of you set "minimum pricing" for incoming from ANY of these sources as we have ($50.00 min's).
ALSO, REFUSE ANY INCOMING from 800SENDFTD/FTD.com by phone, ESPECIALLY IF you've re-negotiated a price change, and they will "approve" the price change, then adjust down on your statement, hoping you'll miss it!!
This is very costly.....we have NOW on the go, an order that was CALLED to us at $34.99, and when challenged, admitted that the "record of price" was $42.49, and the original order was for $48.99!!
I'm on the verge of a major SKIMMING exposure of BOTH of these supposed vendors to REAL FLORISTS, and the total skimmed OFF this particular order was 29.43% of the consumer's order total!!