Allie,
DIY is becoming quite popular in many places, you may not know it because these girls have gotten so used to florists all but kicking them out on their arses, just for bringing up their intentions....I get why some do it, but I also think that there is a nice way to tell a person that you don't want their particular type of business and a not so nice way, unfortunately the majority of florists are rude and mean to these girls which scares them far away from people like myself and others who would gladly deal with them....anyway...I think that many, many people do not value what we do and never will...We make it look so easy and effortless, and it becomes so east in our own minds that we rarely give ourselves credit for our own efforts as a group, I know I don't....and then we have the whiners that tell everyone and their mother how hard we have it and there becomes no happy medium....imagine going in to get your hair, cut, colored and permed and the hair dresser telling you how hard it is to roll every perm rod and how difficult it is to keep all the colors needed on hand, and how long she has to stand on her feet, and that she doesn't get paid well enough and noone understands, just before you shell out 200.00 and 3 hours of your time in her chair....and all for her to use, 12 cents of shampoo, $5 perm and $5 color....it is very simple either her time is valued or it is not....by many it is not those are the people who generally do not value anyone's time but their own, that is why I suggest that they take their time and try it, it makes them realize the time, effort and expertise used in such a "simple" task....most realize after a few minutes that there is a whole lot more to it than meets the eye and have a whole new outlook on the value of the service...much more than listening to anyone gripe about their position...