do any of you have shop pets?

KABERS

Well-Known Member
Jan 3, 2005
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la porte
www.kaberfloral.com
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in
We've kinda adopted a stray cat at the shop. There was a kitten too, but the kitten disappeared. They were so skinny I couldn't not feed them. This week we had her spayed so she needed to spend a week inside for safety sake. I know we need to find her a good home but I was wondering if any of you have pets at the store and have you ever had a customer annoyed by it?

My daughter named her Penelope. She's just so ugly and puny that she's cute.
 

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We have 2 shop cats but only one of them is brave enough to go out front and interact with the customers. 99% of the customers love him. He is on our website with the title "greeter". He is on our business cards too. Even the customers who are allergic to cats love him. And he is not shy about being all over the customers while they are ordering and looking through books. I always say "Sorry...let me get him" but most of the time they are so entertained by him and don't want him to move. We keep cat treats, toys, and a lint roller on the counter. A lot of people come in just to visit the cat. I think it makes us more memorable to have a pet here.
 
When I was renovating the house that became my flowershop, a cat adopted me. A few weeks later, she brought her friend to visit. They ended up staying at the shop for over 20 years. Both "Sweet Pea" and "Tom" belonged to someone else, but they simply would not go home. Each night, around 5 PM, the rightful owner would come and fetch them, but at 8 AM, they were both back at the flowershop front door, crying to be let in.
When the owners' marraige broke apart, and they were destined for the Humane Society, I officially adopted them, and they lived out their lives at the flower shop, entertaining clients, eliminating the mice population, and generally keeping me company through many, many late nights.
They have both passed on now, and it was a very sad time when Sweet pea finally succumbed to old age at 23 years of age. I still have customers come in to ask how she is. Amamzingly, some of my customer remember her from when she was a kitten. This in itself is a great measure of how often loyal some customers purchase flowers....Sweet Pea died 3 years ago, yet some people are still suprised by the sad news.
Although I was somewhat worried about having animals in the shop before I adopted my 2 "stray" cats, it all worked out better than great. The press would have us believe that there will be plenty of allergies, and complaints, but I didn't find that at all.
If I were younger, I would readily adopt more pets for the shop, but I am not willing to make another 20 year committment.
Having said all this, I did work for someone who had a dog in their shop, and it was very distracting, because the dog was very friendly, and would approach everyone, expecting friendship and affection from everyone who came in, and it was often a distraction, especially for those who are not fond of dogs.
I don't think that type of animal is a good idea...
Your common sense and good heart will tell you what to do......
JP
 
Oh, Jenifer, she's so cute!
I always wanted a pet at the store but there was a "No pet" clause in my lease so I had to content myself with a daily dose of pet cuteness on www.cuteoverload.com. There was an Irish linen shop downtown that I used to frequent and they had a pair of lovebirds in the shop that were just adorable. The owner told me that at times they were a bigger customer draw than their linen sales! Barring a serious allergy issue I can't see where customers would be annoyed. My customers always brought their dogs to the shop for a visit and they were always well behaved (and so were the dogs, HA HA)
Emily
 
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We have a shop cat that we found in a dumpster behind the store over 18 years ago. She comes out sometimes to see the clients but most of the time she just finds a good spot to curl up. She's all white and sometimes clients will be browsing in the store and think it is one of those breathing stuffed animals and then she rolls over and scares the be-jesus out of them!
 
Have had a shop cat for 20 years. She is 21 now (she moved in here and chose us) and is blind. She is just as much a "fixture" as our displays. Would not have it any other way. Have had only one person refuse to come into the shop because of her (and believe me, she is a customer I didn't want through my doors).
 
I have 3 dogs and 2 cats, at home only... I look it at like this, no one is not going to come into my store because I do not have a dog or cat at the store but there will be some who do not come if I do have a dog or cat at the store.

Yes, but I think for the small number of people who won't shop with us because we have a cat, there are 10 times as many who would choose us because we have a cat. There are lots of animal lovers out there. Personally, I would like a business more if they had a cat.

I've never had an issue with having the cat. If someone has allergies we just put him in the back room while they are here. I can't imagine this place without him. I don't even try to be all things to all people anyway. If someone wouldn't shop here because we have a cat then that is absurd to me and not the kind of customer I'm really going after. We will be the florist for the laid back cat lovers because that is our personality and we try to have our personality reflected in every aspect of our business. Some people will like us and some people wont. And that is fine with me because the people who like us, really like us a lot.

Here is our cat Harley:

View attachment 13229
 
We have a 15 pound Japanese Chin named Yoshi who just turned 1 this week. He's not allowed in the work area because he eats everything green (goes nuts over hydrangeas!). He hangs out in the showroom and office, but is only allowed in the office during consultations because he insists that he should always be the center of attention.

I love having him here to cuddle at my feet when I do paperwork. He's also my clock to know when I've been working too much. If I'm here over 10 hours, he starts to get whiney and I know it's time to take him home.

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Those are HUGE sorry! I don't see the button to attach a picture- only the one for the url.
 
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George's in Roanoke Va, we have a shop cat. She was a stray, our customer's love her, we even ran a contest for our customer's to name her and the name we picked received a gift card. Her name is Marmalade, we call her Marmie. The customer absolutely love her, they always ask to see her. We even use her on our website with arrangements. Good Luck with your shop kitty!!!!! We've had Marmie about 2 yrs now.
 
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We have an old calico we named Martha (Stewart) because she's no finicky. She doesn't mix with the customers as much any more, being more content in her hallway bed, next to the small Christmas tree she's adopted (we don't dare remove it - it's up all year long). I mean, after all, we are The TREEhouse Florist! Her favorite day of the week is when all the foliages come in, as she snips and nibbles her way through all of the buckets.
 

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We've had shop dogs since 1970.

  • Sonja - the Norwegain Elkhound simply slept on the greenhouse floor, barely raising her head when people walked through. She did take a bit out of an verbally abusive man's calf and then chased him out of the store.
  • Keana - the Mutt, was content in the office.
  • Kelly - the Black Lab was also content in the office.
  • Elie - the Golden Retriever barked at everything and was eased into the business on Sundays when it was quieter. She soon sat at the front door as a greeter, never crossing the threshold even through the front door is wide open 7 to 8 months a year. She especially liked holiday time when we baked fresh cookies - she led customers straight to the cookies and sat down, nose pointing upward at the tray with those sad eyes.
  • Cassius, our current dog almost never stops moving. It's almost like he's a sheepdog rather than a Shepard-Lab mix, roaming the store, greeting customers and keeping tabs on everything. He puts himself in the office when small children come in the store.
We have gained far more customers over the years having dogs. There have been countless shoppers brought in because of the dogs, especially when sitting, waiting at the front door, tails wagging and happy to see a new friend.

Occasionally we'll have a customer who isn't particularly fond of dogs and we'll escort our dog to the office and close the door while the customer shops.

Doug
 
Holly, my mixed breed mutt, comes at least once a week when the weather is too hot or cold on Cleaning Lady day. She climbs in my office chair and either sleeps or watches customers. If she can get away with it she climbs down and sits in front of the cutomer and asks for a pet.
 

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We have three smaller dogs at the shop all male @@@@zu's (Jeter, Gyzmo and Tiki). One is mine and two are my mothers. Customers seem to enjoy them and sometimes just come in to see the dogs. If people do not like dogs we keep them in the back with a gate up. My son Chase is sometimes at the shop with us and he is 19 months old. We should have a sign up animal and kid friendly :) We love being able to bring our dogs and my son to work it makes our day!flower photos June 26 2010 060.jpgParc Safari 2010 151.jpg