Do you bait and switch?

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bloomz

bloomz

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No this isn't about wire services it's about florists who belong to wire services.

When you codify for a dozen roses, what exactly does that mean to you?

I'll start.

A Dozen Long Stem with greens and fillers arranged in a vase - delivered (unless codified for a separate delivery charge)

I'll explain this in a bit, but some input please

You got 10 minutes, everybody stop running your shop and answer. :bangles:
 
Good afternoon, Mr. Jumping Elephant,

To our shop, a dozen roses would consist of 12 (yes, really) 50 cm Freedom (unless specified as another color) in a clear glass garden urn (syndicate sales - $2.60 whlse) with at least three different types of greenery (usually leather, myrtle, euc. & tree fern) and accent (usually misty blue sephoria). Design style is all the way around - no bow. We are coded for $65 with additional $9 delivery.

Hope this helps!
 
Ditto Bloomz definition. We send at least 60cm.
 
Well, I can't chime in on the codified part but if someone called to ask prices on our dozen roses you would get two answers. One for a posy and the other for a dozen vased.

Both include:
12 70 cm Rouge Basier Roses- Professionally designed.
Accent (aka filler) flowers, whatever is in stock
Assortment of greens, whatever is in stock
Our signature Raffia bow
Chrysal premium floral nutrient and a card

I'll bet you can guess the difference between the posy and the vase option ;)

Tax and Delivery not included.
 
60 or 70cm, asst greens in SS#4042 $56.95 including local delivery
 
Bloomz,


I am codified for 60.00 for a dozen roses...My dozen comes in an 11" spring garden vase with asst greens and fillerand are at least 60cm if not 70 cm...I do get in 50cm for those orders that come in sub par to my codified minimum they also get a different vase.... as for web orders those also go by what they pay for...if the picture is premium roses for premium price they get a premium display if they are small roses for a smaller price they get what they see. I am also codified for 6.99 local delivery...
 
60 cm, leather, lemon, gyp and another accent filler - lately it's been boronia ...... yum. And a bow, satin and organza mixed. We change vases - lately it's been a 9" square.
 
Wow - you all did stop running the shop and answer - thanks! Even tho I was kidding.

I always learn something new, but this happens a lot.

I've always ASSumed the codified prices were a dozen LS arranged and delivered.

Today (and not just today as it's happening more and more) to Montreal shop codified at $55.

I sent $60 get a price change request for $80. I chose them cuz the other Montreal shops in general have brutally high prices $80-90 (wow, what dozen roses is worth that? Maybe it's old exchange rates)

When I cancelled I asked why they coded for $55 when they want $80 - answer was, their codified price is $55 for short stem wrapped not arrranged no filler, and delivery etc etc (no delivery charge coded).

This does seem to be happening more and more, and it's a pain in the butt.

I *think* ws regs state it is for Long Stem Arranged but am not positive about that.

Heck I'll call FTD and ask, brb.:dunno:

OK they sez - "it means, a dozen long stem roses arranged"

I agree, it means a Dozen Long Stem Roses Arranged.

dammit

I don't get the bait and switch - they're not going to get the switched price anyway, so why bother?

Codify for what you sell and sell what you're coded for. Or get out of the wire services.

There - I said it.
 
Hmmmm...

Don't think it's a bait & switch...as you said, they're not getting the order any way.

Only explanation I can come up with is that their FSR did a p*ss poor job of explaining codified prices to them.

I wonder...established or new shop?
 
Bloomz,

I think that part of the problem is that Florists in general do not keep up on their codified info. I have been guilty of this in the past. For so long prices did not change and so many people charged so little for delivery that they did not list that they had one. It was regular practice to just deduct it...

With the huge use of internet and the wide variations of prices for the same arrangement some florists found it necessary to list the delivery so they could demand for it. This is not so with others. The rise in delivery charges over the past few years from nominal 3-5 dollar charges to 10-12 dollar charges also made listing a delivery necessary, but still some do not list.

There are a great many florists who have websites and never ever look at them...these are also the same florists who never ever update their directory info...they are on autopilot...they are also the same florists thet when they get calls from their website they quote different prices than what is listed because they don't have a clue....
 
Sorry, can someone please explain what a codified product is and also what 'bait and switch' means in floristry terms. Not phrases I understand.
Thanks
C
 
Caroline - bait and switch means to advertise one product then often "be out of it" as in "not available", in order to drive a person to the higher priced item.

I believe it's actually illegal here in the USA.

Codified pricing - in the directories we list prices for various items, including wire service specials, but always prices on a dozen LS roses arranged is listed, along with various minimums for types of orders such as Food Baskets, Funeral, Bloming, etc.

HTH
 
we charge 85.oo LS in vase with al the bells and whistles, but not gyp, yuck! UNLESS they really want gyp. we don't use gross 4088's or 4089's either. yuck!

However our delivery charge VARIES greatly! so sometimes if it's a far out delivery we would have to contact the shop and let them know we need more money. our zip code is vast because we are in a mountain area and i think our zip is base on population rather than geological area. and none of the other shops in town will go where we go.

If it's going to a different country, i always call tfhqts and ask what money is required and what's the "norm" for that area. Most of out international orders are to
england and germany.
 
Shannon - you're coded for $75, not $85.

My point exactly.

What does that mean?

I'm not trying to brow beat anyone, just trying to learn something new, and toss in a little b*tching while I'm at it.


I REALLY do think that if you code for a price you should be held to it. The same with your customers - you can't advertise one price then sell for higher.
 
bloomz said:
Shannon - you're coded for $75, not $85.

My point exactly.

What does that mean?

I'm not trying to brow beat anyone, just trying to learn something new, and toss in a little b*tching while I'm at it.


I REALLY do think that if you code for a price you should be held to it. The same with your customers - you can't advertise one price then sell for higher.
Click to expand...
BLOOMZ!!!
Learn to read! we are codified for $75 for roses, $10 for delivery and rural routs VARY!!!!

look again homie!
 
our FTD directory apparently doesn't show delivery charges so I checked Merc direct online, AND AM UPDATING MY DELIVERY CHARGES RIGHT NOW!
 
Slight correction...

bloomz said:
When I cancelled I asked why they coded for $55 when they want $80 - answer was, their codified price is $55 for short stem wrapped not arrranged no filler, and delivery etc etc (no delivery charge coded).
Click to expand...

This isn't a matter of not updating your prices...it's a matter of the shop not understanding what the codification means!!!!
 
prestonway said:
This isn't a matter of not updating your prices...it's a matter of the shop not understanding what the codification means!!!!
Click to expand...


EGGZACTRY.

If you code for it you should sell at that price.

My delivery is listed at $7 right now - that's what we will charge until they update it with the new charges. (we went to $10, call it the Bush Factor)
 
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