when we left the wire services we started using Floristware to process our orders. To say the least, it has been a trying experience! But after hours of looking online for an "easier" software I must say Floristware comes out on top!I've looked at Floral Systems Virtual Ticket, but it seems to be even more involved, Flowersoft... same thing. We are SO used to everything being on the same screen! But, alas, CHANGE IS GOOD and I'm sure once the "old-schoolers" get out of their "Daisy State of Mind", Floristware will work for us just fine! I know the tech support couldn't be any better....THANKS MARK