- Nov 10, 2002
- 9,206
- 3,792
- 113
- 72
- State / Prov
- Ontario
this message was sent to Mike Soenen, and to Frank Stornelli!
This is from me.....agree or disagree...it's just from me!!
My FIRST REACTION to the announcement that a top sending member of FTD in Canada had their membership revoked, and their Mercury terminal removed, was that of utter disbelief and relief!
The member in question has had a long history of abusing the "priviledges" given to them by FTD, and has repeatedly ignored the outcry of other FTD member florists when asked to follow the rules of membership, and maintain the highest possible levels of customer satisfaction, and the ACCURATE transfer of funds "entrusted" to them by their very own customers.
Members such as this, have blackened the image that FTD has portrayed in the past, and loyal FTD MEMBERS, have chosen to collectively either leave FTD membership, or REFUSE to fill orders for members that DO NOT PORTRAY themselves in a professional manner to which the floral buying public FULLY EXPECTS when they see an FTD logo on the door of their establishment, or on their internet website.
Long time FTD members have been largely betrayed by the offices of FTD which have seemingly "looked the other way", when it came to upholding the FTD history of high quality, high standards, and enforcement of it's OWN RULES, and this has hastened the "decline in honour" of the FTD symbol, and the exodus of skilled florists willing to fill orders for a very small segment of FTD, that in itself has NO INTEREST in the continuity of a professional industry, as long as it could reduce once proud FTD FLORIST MEMBERS into disfunctional order filling stations, which will NO LONGER be tolerated.
We, FTD members thought we had NO ONE to turn to, to begin the long process back to respectability!
I was wrong....MY best ally IS Frank Stornelli, Vice President of Sales, and our beloved Canadian FTD Manager, who has assembled a team of professional FBC's willing to do what is necessary to EARN the TRUST of REAL FLORISTS, especially here in Canada, who was the driving force in determining that REAL FLORISTS are MORE important to FTD,and the floral industry, than the few greed driven, internet based, profit stripping, industry demeaning so called order gathers which have NO VESTED INTEREST in the ability of REAL FLORISTS to earn a reasonable living income from this industry.
I WILL STAND BY FRANK'S SIDE for as long as he and his FTD team will have me, and as long as it takes for him and his team to convince the industry that the road last taken, made a SERIOUS wrong turn.
I WILL NOT stand by the side of ANYONE that inflicts this pain on hard working florists, and strips the pride of their profession
Mike Bojeczko
STILL a PROUD (of Frank Stornelli) FTD MEMBER
75-3772AA
aka Mikey the Flower Guy
This is from me.....agree or disagree...it's just from me!!
My FIRST REACTION to the announcement that a top sending member of FTD in Canada had their membership revoked, and their Mercury terminal removed, was that of utter disbelief and relief!
The member in question has had a long history of abusing the "priviledges" given to them by FTD, and has repeatedly ignored the outcry of other FTD member florists when asked to follow the rules of membership, and maintain the highest possible levels of customer satisfaction, and the ACCURATE transfer of funds "entrusted" to them by their very own customers.
Members such as this, have blackened the image that FTD has portrayed in the past, and loyal FTD MEMBERS, have chosen to collectively either leave FTD membership, or REFUSE to fill orders for members that DO NOT PORTRAY themselves in a professional manner to which the floral buying public FULLY EXPECTS when they see an FTD logo on the door of their establishment, or on their internet website.
Long time FTD members have been largely betrayed by the offices of FTD which have seemingly "looked the other way", when it came to upholding the FTD history of high quality, high standards, and enforcement of it's OWN RULES, and this has hastened the "decline in honour" of the FTD symbol, and the exodus of skilled florists willing to fill orders for a very small segment of FTD, that in itself has NO INTEREST in the continuity of a professional industry, as long as it could reduce once proud FTD FLORIST MEMBERS into disfunctional order filling stations, which will NO LONGER be tolerated.
We, FTD members thought we had NO ONE to turn to, to begin the long process back to respectability!
I was wrong....MY best ally IS Frank Stornelli, Vice President of Sales, and our beloved Canadian FTD Manager, who has assembled a team of professional FBC's willing to do what is necessary to EARN the TRUST of REAL FLORISTS, especially here in Canada, who was the driving force in determining that REAL FLORISTS are MORE important to FTD,and the floral industry, than the few greed driven, internet based, profit stripping, industry demeaning so called order gathers which have NO VESTED INTEREST in the ability of REAL FLORISTS to earn a reasonable living income from this industry.
I WILL STAND BY FRANK'S SIDE for as long as he and his FTD team will have me, and as long as it takes for him and his team to convince the industry that the road last taken, made a SERIOUS wrong turn.
I WILL NOT stand by the side of ANYONE that inflicts this pain on hard working florists, and strips the pride of their profession
Mike Bojeczko
STILL a PROUD (of Frank Stornelli) FTD MEMBER
75-3772AA
aka Mikey the Flower Guy
