FTD from Morningstar

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12BucksFor2Dozon

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Apr 14, 2005
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the Mind's I
www.usflowerhaus.com
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Morningstar came out with a relatively new report about FTD...

Analyst Note 05-22-2006

On Monday, FTD Group FTD announced results for this year's Mother's Day season. The consumer segment, which sells products to individuals via the Internet and telephone, experienced a 12% increase in total order volume, up from a 7% increase in the prior year. The florist segment, which offers goods and services to a network of member florists, also saw solid growth. Management expects fiscal 2006 revenue to total $460 million, with net income targeted at $24 million and earnings before interest, taxes, depreciation, and amortization at $69 million. This forecast is in line with our expectations, so our fair value estimate is unchanged. We are pleased to see that the company was able to continue strong growth following a 14% increase in Valentine's Day orders this year, and we anticipate seeing solid year-end results.

Thesis 05-01-2006

FTD operates in two areas of the highly competitive floral industry. It markets flowers and other gifts to consumers, and also offers products and services to a network of participating floral retailers. Because of the high level of competition the firm faces, we'd demand a large margin of safety to our fair value estimate before investing.

In the florist segment, FTD provides products and services to members in its network. However, none of these are exclusive relationships, enabling the florist to also be a member in competitors' networks simultaneously. Teleflora boasts a much larger network of 25,000 members in the U.S. and Canada, and 20,000 outside of North America, compared with 20,000 FTD members primarily in the U.S. and Canada. Additionally, 1-800-Flowers' FLWS BloomNet has experienced strong growth and threatens the incumbents' hold in this segment.

FTD sells to consumers through its Web site and toll-free telephone number. We see this as a hard segment to compete within due to low switching costs for consumers. Individuals can easily compare products and prices online. The low-cost shop is rival ProFlowers, which passes on cost savings by working directly with growers rather than wholesalers. A dozen red roses in a vase totaled $12 less on ProFlowers' Web site, compared with both FTD and 1-800-Flowers.com. FTD plans on expanding its line of higher-margin specialty gifts such as fruit baskets, baked goods, chocolates, and stuffed animals, which amounted to 29% of total order volume in fiscal 2005. However, differentiation remains tough. Many similar, if not identical, items appear on both the FTD and 1-800-Flowers Web site. Furthermore, FTD faces additional competition in this area, including the increasingly popular gift card.

Operating margins in the consumer segment reflect the tough competitive landscape. In fact, after allocating for corporate expenses, we estimate that the consumer segment managed to just break even for fiscal-year 2005. The florist segment, on the other hand, had a healthy 21% operating margin and contributed nearly all of the company's $40 million operating profit on $191 million in revenue.

The two segments have performed very differently in their respective arenas. Yet, there exists a symbiotic relationship between them. They are highly complementary, as member florists fulfill the majority of orders that FTD generates from consumers. Future growth in the more-profitable florist segment will partly depend on FTD's ability to successfully draw consumers to its products.


Valuation

We have increased our fair value estimate to $14 per share from $13, due to additional cash generated by the business and other minor changes to our discounted cash-flow analysis. We expect the company to grow annual revenues by 5%-6% on average for the next five years. Excluding one-time restructuring charges, operating margins in 2005 were 12%. We expect margins to remain around 12% in the next five years, primarily from leverage in its general and administrative expenses.

Risk

FTD is highly dependent on seasonal sales, with peaks around Valentine's Day, Easter, Mother's Day, Thanksgiving, and Christmas. A decrease in order volume around these times will have a negative impact on overall profitability. The company also has a substantial amount of debt, which limits its ability to invest in its business and makes it vulnerable to an economic downturn.

See Previous Analyst Reports


Close Competitors TTM Sales $Mil Market Cap $Mil
FTD Group 446 372
* 1-800 Flowers.com 734 409
Provide Commerce 184 405
Teleflora NA NA

* Morningstar Analyst Report Available | Compare These Stocks

Data as of 06-30-2005

Strategy

In the consumer segment, FTD aims to continue to increase its product offering into gift baskets, stuffed animals, food, and wine in addition to flowers. In the florist segment, the company looks to expand its presence within the supermarket and mass market channels.

Management & Stewardship

CEO, president, and director Michael Soenen has been with the firm in various capacities since 1997. We find corporate governance to be a little above average. We like the fact that the chairman and CEO positions are split. Additionally, all directors are up for re-election at the same time every year, and a large component of their compensation is in stock options. In fiscal-year 2005, Soenen earned a salary of $500,000, plus an $823,643 bonus, which we view as reasonable compensation, considering that he led the company through a $192 million initial public offering. In that same year, he was also awarded 925,001 options, amounting to 41% of the total granted to employees. In addition to the 158,434 shares Soenen already owns, we see this as a strong incentive to increase shareholder wealth. In total, over half of the common stock is owned by private equity firm Leonard Green & Partners, accounting for three of the seven seats on the board of directors. With only two members of the board considered independent, outside shareholders may not have a large voice in decision making.

Profile

FTD is a leading provider of floral-related products. The company markets flowers and specialty gift items to individuals through its Web site and toll-free number, offering same-day delivery in the U.S. and Canada, and next-day delivery in over 150 countries. The firm also provides a comprehensive suite of products and services to a network of approximately 20,000 FTD members, which includes traditional retail florists as well as other retailers offering floral products.

Growth

The company delivered average annual top-line growth of 10% over the past three years. However, we do not think this is sustainable and forecast sales growth to average 5%-6% in the next five years.

Profitability

In 2004 and 2005, excluding one-time restructuring charges, operating margins were 10% and 12%, respectively. We anticipate margins to remain around 12% in the near future.

Financial Health

As of December 2005, FTD had $233 million in long-term debt on its books. Low capital expenditure requirements allow the firm to generate substantial free cash flow, but this may disappear quickly if consumer demand drops.


I like the last paragraph..replace "low capital expenditures" with for "sucking the florists dry"...this is probably old news but maybe someone is interested.
 
12BucksFor2Dozon said:

As of December 2005, FTD had $233 million in long-term debt on its books. Low capital expenditure requirements allow the firm to generate substantial free cash flow, but this may disappear quickly if consumer demand drops.


I like the last paragraph..replace "low capital expenditures" with for "sucking the florists dry"...this is probably old news but maybe someone is interested.
Or replace "but this may disappear quickly if consumer demand drops" with...

But, this WILL disappear quickly AS Florist's continue to leave the service.

:bangles:
 
My take on it

"Operating margins in the consumer segment reflect the tough competitive landscape. In fact, after allocating for corporate expenses, we estimate that the consumer segment managed to just break even for fiscal-year 2005. The florist segment, on the other hand, had a healthy 21% operating margin and contributed nearly all of the company's $40 million operating profit on $191 million in revenue."

This is really the key to the FTD model. The consumer seg generates the sales growth they need, but the florist segment generates ALL THE PROFIT. The supermarket and mass market channel experiment will just erode the profit of this segment. And the relentless push to squeeze every last cent out of the shops will start producing diminishing returns. The bottom line? Hang in there and make sure your shop remains profitable. Eventually they will get tired of looking for the magic bullet and then we can all sit down and figure out how to make this model work better for everybody.
 
Re: Morning Star doesn't doo their homework, ey?

Morning Star said:
The low-cost shop is rival ProFlowers, which passes on cost savings by working directly with growers rather than wholesalers. A dozen red roses in a vase totaled $12 less on ProFlowers' Web site, compared with ????

Looks as if, even Morning Star got duped too with the Bait and Switch tactics of the Farm Direct.cons.

All in the question of just WHO BEE DOO-ING DA DOO?

And NO, those roses DO NOT COME IN A VASE (you/they just get a vase) and NO, those roses don't come with Greens and Fillers, and NO, those roses will NEVER LOOK LIKE THAT .JPG IMAGE you thought you/they were going to get, until YOU/THEY GOT EM and realized that, the whole thing was a DOO-IT-ALL-YOURSELF KIT!]
 
Bigted said:
The bottom line? Hang in there and make sure your shop remains profitable. Eventually they will get tired of looking for the magic bullet and then we can all sit down and figure out how to make this model work better for everybody.
Agree'd...but the longer this goes, the less need for "them" there is....

Time for a new model.... www.realflorist.com

Have a great weekend....
 
I'm actually a bit confused...:confused:

Let's say FTD.com took a $100 order from a consumer and subsequently wired it out to a real florist to fill. How does FTD categorize this transaction in terms of "consumer segment" vs "florist segment"?

I'm guessing that $27 FTD earned in this wire-out is categorized into "florist segment", while the service fee they charge on the customer is categorized into "consumer segment."

How about all the expenses related to the maintenance of FTD.com? Are they categorized as expenses in "consumer segment", even if some of the revenue from FTD.com can be categorized into "florist segment"?

I feel that disction between "consumer segment" and "florist segment" may be in reality quite arbitrary. In other words, FTD could "allocate" its profit to each segment more or less at will, for the purpose of manipulating investors' psychology.
 
goldfish said:
Let's say FTD.com took a $100 order from a consumer and subsequently wired it out to a real florist to fill. How does FTD categorize this transaction in terms of "consumer segment" vs "florist segment"?
From a recent SEC filing:
The Company’s consumer segment recognizes 100% of the order value as revenue and recognizes the associated costs of goods sold and services provided when the order is fulfilled. FTD.COM recognizes revenue on a gross basis, as opposed to a net basis similar to a commission arrangement, because it bears the risks and benefits associated with the revenue-generating activities by: (1) acting as a principal in the transaction; (2) establishing prices; (3) being responsible for fulfillment of the order; (4) taking the risk of loss for collection, delivery and returns; and (5) marketing its products, among other things. If the relative amounts of risks and rewards borne by FTD.COM associated with processing floral and specialty gift orders were to change in the future, FTD.COM’s reporting policy related to revenue recognition and costs of goods sold and services provided could change.
The entire sale is recognized as revenue on the consumer side with the 71-73% expended as COGS. The florist side would probably reflect $1 for the Merc receiving fee but I really can't think of any other ways FTD could directly recognize revenue on the florist side from .com sales. (Of course, hardgoods and cut flowers sold wholesale to florists could be include indirectly, but not on a per-transaction basis.)

Morningstar is saying FTD.com's sales are a wash with all the profits coming from florist services. I believe that's true and is precisely the reason 1-800-flowers has worked so hard to develop it's own WS. The retail sides of both companies are just shuffling dollars and need to feed the 'I want incomings' monster to gain or maintain value.

Pleas re-read sfox's excellent post about how we florists could really effect change in the WS world.

Morningstar (and large investment houses) seem to believe the florist side of FTD is just peachy. A strong decline in revenue in that category would hit the company very, very hard.

It's not for nuthin' that FTD's recent financial info omits the 'we're growing through the grocery store channel' statements. I don't think Wall Street liked that approach one bit.


 
CHR said:
It's not for nuthin' that FTD's recent financial info omits the 'we're growing through the grocery store channel' statements. I don't think Wall Street liked that approach one bit.
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The grocery store/walmart strategy is just a temporary shot of heroin to keep the machine rolling. The question in my mind is how much damage they do to the system before they go on to something else.

Look at Krispy Kreme if you want to see what the grocery store approach can do to a 100 year old brand.
 
Have you checked out the fall and Christmas specials FTD is offering along
with the recommended SRPS? The SRPs look very low and the
arrangments look like drop ship or premade bouquets. Do the new grocery
store FTD members play in to FTD selection of containers and SRPs? Will real florists continue to support the fall and holiday line up?
 
CHR said:
The entire sale is recognized as revenue on the consumer side with the 71-73% expended as COGS.

Now I understood, thank you.

CHR said:
Morningstar is saying FTD.com's sales are a wash with all the profits coming from florist services. I believe that's true and is precisely the reason 1-800-flowers has worked so hard to develop it's own WS.

Actually, I am getting even more confused...:confused:

Here's my confusion. Simply put, I thought FTD.com, or OGs in general, is making money. If FTD.com isn't making money and florists filling for FTD.com aren't making money as we know, where did the money go? Who is making money in .com transactions?
 
goldfish said:
Simply put, I thought FTD.com, or OGs in general, is making money. If FTD.com isn't making money and florists filling for FTD.com aren't making money as we know, where did the money go?
FTD's primary profits are generated from the florist services side - membership fees, cc clearings, directory ads, containers & flowers, Mercury, website hosting, POS systems, Flowers All Hours and such.

That's why 1-800-Flowers finally decided to jump into the WS game - it's more profitable than retail.

WS rebates are funded by the florist service side and are used to buy volume (through real florists and OGs) to keep the I-base-my-WS-value-on-incomings shops happy. Every customer directly purchasing through FTD (as opposed to a florist or OG) is one less rebate paid out. (Same with TF and now 1-800.)

In the past, FTD has purchased some of their largest OGs (florist.com, flowersusa.com, nationalflora.com) perhaps because it was cheaper to buy them out than to cough up continual rebates.

Most OGs need the rebates to sustain their companies because new customer acquisition is so costly and the sector is hyper-competitive. Without the rebates I doubt we'd see all those OG YP ads (print and online) or the fierce bidding up of PPCs.

The more successful OGs have either been around a long time and do well in natural search or are highly experienced webmasters coming from travel or other affiliate marketing backgrounds.


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In today's financial news, FTD announced a new CFO, Becky A. Sheehan, formerly a partner at Deloitte & Touche LLP specializing in consumer business and manufacturing audit practice. Carrie Wolfe will remain with FTD as a director.
 
CHR said:
In the past, FTD has purchased some of their largest OGs (florist.com, flowersusa.com, nationalflora.com) perhaps because it was cheaper to buy them out than to cough up continual rebates.

Most OGs need the rebates to sustain their companies because new customer acquisition is so costly and the sector is hyper-competitive. Without the rebates I doubt we'd see all those OG YP ads (print and online) or the fierce bidding up of PPCs.
Makes one wonder as well, as these companies continue to buy up, in essence their competition, how long can they go without funding the filling side. We all know, most florists want the incoming side, but truely feel more and more that this segment of the industry is wising up and closely looking at whom they fill for.

FTD (for example) could have all the orders in the world, but unless they can find a willing filler fool, the orders do them no good. As they continue to consolidate orders under their roof, one would think they become a bigger and bigger target for non-fulfillment, based on the fact that other companies are paying folks to fill, rather than (well actually both) send orders.

IMHO, one company, (insert your guess here) while they have about 10MM orders in their network is becomming a non-issue rapidly, as they struggle with their own technology while at the same time remaining quiet and losing some rather large operations to competitors based on their board room decission making. Then there is another, (insert name 2 here) that has again IMHO, made themselves public enemy numero uno, even worse than FTD simply by the company they keep, thus many are pulling support for this upstart based, again, on their board room decission making process, that focuses like the others on the killing of the Real Florist rather than picking the Real Florist as a partner.

Funny that the once thought of BIG2, and another wannabe, have left so much on the table, have acted so blatently to piss off Real Florists on purpose, that they **may** (the jury is still out) have left room, for an old dog, that seems to be learning new tricks to come in and eat their lunch...

Time will tell, tis true....and I'll admit, I was wrong once ... don't think I am this time....
 
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