Yes, ftd policies and procedures continue to chip away at the needs and desires for a real retail florist to continue membership.
For the 1st time we receive a "marketplace" sales solicitation via our "private" fax machine. "Private" meaning the fax# is only given out for specific purposes, never to receive "sales solicitations" much less from ftd marketplace.
I have ALWAYS had a problem w/ftd's inability to differentiate between so-called important ftd shop member information notifications and ftd sales solicitations via the mercury message (or slimcasting?). I am a little confused at their terminology about this.
ftd mgmt says it is "all or nothing" when a shop is on their "notification list."
If a ftd member is "signed up" to receive information from ftd via mercury msg, slimcast or fax a member HAS to receive ALL of their propoganda, ie: important ftd notifications such as fraudulant shop activity (which we rarely receive) AND all of their "marketplace sales solicitations".
The ftd member cannot opt out of the "sales solicitations." a joke!
I do not accept a company saying they cannot! Being a retail florist that prides itself on saying yes we can! (this was in our old yellow page ads way before Art) to our customers, I laugh everytime I hear a company say they cannot. It says to me a company does not value you as their client. But thanks to the ability for us to communicate via flowerchat we all have learned ftd does not value its retail florist membership.
Yea right. ftd does not value its membership enough to provide important policy/member protection information, via the mercury msg, slimcast or fax avenues, WITHOUT a member having to receive their ftd marketplace product sales solicitations.
The block keeps getting chipped away at why we should continue to be ftd members, but that is no surprise.
For the 1st time we receive a "marketplace" sales solicitation via our "private" fax machine. "Private" meaning the fax# is only given out for specific purposes, never to receive "sales solicitations" much less from ftd marketplace.
I have ALWAYS had a problem w/ftd's inability to differentiate between so-called important ftd shop member information notifications and ftd sales solicitations via the mercury message (or slimcasting?). I am a little confused at their terminology about this.
ftd mgmt says it is "all or nothing" when a shop is on their "notification list."
If a ftd member is "signed up" to receive information from ftd via mercury msg, slimcast or fax a member HAS to receive ALL of their propoganda, ie: important ftd notifications such as fraudulant shop activity (which we rarely receive) AND all of their "marketplace sales solicitations".
The ftd member cannot opt out of the "sales solicitations." a joke!
I do not accept a company saying they cannot! Being a retail florist that prides itself on saying yes we can! (this was in our old yellow page ads way before Art) to our customers, I laugh everytime I hear a company say they cannot. It says to me a company does not value you as their client. But thanks to the ability for us to communicate via flowerchat we all have learned ftd does not value its retail florist membership.
Yea right. ftd does not value its membership enough to provide important policy/member protection information, via the mercury msg, slimcast or fax avenues, WITHOUT a member having to receive their ftd marketplace product sales solicitations.
The block keeps getting chipped away at why we should continue to be ftd members, but that is no surprise.
