Got an e-mail, then a phone call from a local customer wanting local delivery of a gift he saw on the .com web site, p-685 or p-687. Called supply div; pot is not available, item is a drop ship item. Will e-mail .com for the source info. No return phone call; called supply div again, was given the "Florists HOT LINE" number at .com to call. "YOU ARE NOT SUPPOSED TO GET CALLS FROM CUSTOMERS ON THAT ITEM, IT IS NOT A FLORIST DELIVERED ITEM." Try calling either of the main FTD numbers, ext 4944. That number turns out to be Technology Service Desk!!!