Thank you thank you!
I was thinking more like ... Well, I can't say it here, but it should be pointed out that he hasn't left a positive review yet, and perhaps as Google is reviewing our page, they will see all of that spam and I would consider what he's done to be spam too. He doesn't like anything!I guess "bite me" wouldn't work in this situation. LOL People kill me.
, but non the less $9.99 for a dozen roses is great for the general public. Also their wrapped bouquets are bigger and nicer, sad to say, then what we sometimes wrap for our customers. It is something I struggle with all the time, on how much do I charge for wrapped flowers. I read from Ken Royer's book once that single stems of flowers should not be marked up more that 2 1/2 times for a wrap. It all really depends on what kind of a customer base you want. It is hard to be all things to everyone, you can drive yourself crazy. Roses are sold by the centimeter so that can be emphazied to your customers, that you carry long stem roses and that makes for a price difference. As far as wrapped bouquets we probably can do better, if we want that business. We all need to make our own business decisions on what kind of shop we want and what kind of clientel. I know to get a review like that is very upsetting, especially when we try so very hard to please all of our customers. Something I would like to say, but, don't know if I would do it or not, because too much whinning is no good! lol! Is: "We are a locally owned family business that trys very hard to please our customers. If we can improve in any way please let us know. As far as the wrapped bouquet price seemingly different, is that our individually wrapped flowers are wrapped according to exactly what you would like to have in your wrap. The wrapped flowers you see at the grocery store are often made overseas or in an assembly line where they do hundreds at a time. We simply can not compete with that, but we will try our hardest to do our best and be here when you need us the most." I could go on and on just like you all, it is hard and we want to strike back but I wonder what good it does. I have a bad review on one of my reviews. I replied and tried to explain. I don't know if it helped or not but that review keeps showing up more than all my good reviews, even at the top of the reviews, and it was from several years ago. Some things just don't seem fair and I have no idea why that negative review gets to be at the top or close to it. So...on and on it goes!
