Hanna Florist Up my ****

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Luc

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Nov 1, 2002
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Elliot Lake
www.a1florists.com
State / Prov
Ontario
What a total jerk.
Get a call to see if we can fill a order that is FTD. if we can go online and look at the number at FTD.com. So I check it out on what I need etc. then I check his web site. His sites states they are no delivery fee and service charge but the arr. he wanted us to do is $99.99 on his site. He sent us $90.00 to included our delivery fee. So I phone the number and the girl had no answer for me so she put me on to him. I ask him how come I am getting $90.00 when he got $99.99 for the same arr. He tells me that the customer got 10% off at the checkout. I said there is no where on the site that says the customer gets 10% off. He then asked me if I was going to fill the order on Monday. I told him I was going to think about it this weekend. He then decided that he was going to cancel the order and then he called me a as*, moron, jerk, etc etc etc. He called me every freaking name he can think off.
I told him I will gladly make a complaint at FTd and since I am on it, I will with teleflora on Monday. Why is he still in business withthem. He should be another one kick out of the wire service.

I got the cancellation from him and this is what he told me on the cacellation. and I quote:

Cancel the order. Your an idiot to think we are going to let you hold our order for a whole weekend so you can refuse it after that. Complain if you will, you are a moron and we won't deal with you on this. Take your attitude and shove it....!!. end of quote.

I am writting a e-mail to Frank today and phoning Teleflora on Monday.
He has to be stopped.

Luc
 
I'd suggest you print copies of the item page from his website plus copies of merc transmission. Mail copies the WS and the Canadian Competition Bureau. To give "10% off" to the customer and then subtract that 10% to the filling florist violates not only FTD's rules, but those of Canadian law as well. I believe this is a form of both false advertising and "bait and switch."

Any way you can find out the name of the sender based on the recipient in your area? They would probably find the fake 10% off to be outrageous.

BTW, are you saying that this an FTD tradmarked item sent via TF? That ought to thrill FTD as well. LOL
 
I give discount to my customers, even on wire outs. But in no case do I go over 10% off. If its a $100 order plus relay, I charge them the discounted amount but send the filling florist $100.00. I figure Im splitting my commision with the sender, but why should the filling florist have to pay?
If an OG is misleading, he is cheating not only the filling florist but the sender also. He is not giving discount....He is showing a $100 arrangement but telling him and expecting the filling florist will do it for $90.00 I think he is collection $100.00 from the customer.
It I were the Original poster, I would go a step further and do a cc to the recipient too.
 
And Scott wonders why we never fill for him. Luc why would ever entertain for one minute filling for him, he got abusive with me on the phone, told him next time I'm in TO I'd stop in and he could say it to my face, 6ft 1 and 250 and not taking @@@@ from that little poof, so maybe your next trip to TO pop in and pay him a visit. And follow up with all your complaints , sooner scum like him are out the better
 
Let me comment on this one Luc...PLEEEEESE.

This is the same a****** that has stolen the "TITLE" meta tags on over 400 of my web pages.

I recently had the privilege of confronting this f*** u* in person a couple of months ago, and was told that there is no such thing as a copyright on the internet!

THEN, he goes on to say it would cost me over 10 grand to take him to court, and he would switch all the pages the day before trial so I wouldn't have a leg to stand on. So which is it buddy, are you violating copyright or not? (you already admitted that you did)

AND, this is after I had a lawyer contact both him & his I.S.P. to cease & desist a year ago, which he did for about two weeks.

Guess it's time once again...

P.S. I at least had the joy of telling him to f*** o** in person though, a thrill which all of us should have the pleasure of experiencing!!!!
 
Yes indeed he is an (!). Report it Luc...

V
 
Please let the rest of us know who this guy is. Seems some know him. I find on a search that there is a Florida location too! Is this the same person. Let is know his name, shop location & name TF #, FTD #
I'd love to call or EMail this one!
Mike
 
Everyone here that reads this post should copy it and Let 2 other shops know about these types of OG's and ass*oles.
We can put a dent in them. After all who thought Gerald Stevens would not have made it?
 
He's physically in Toronto. I had somewhat the same encounter only without the name calling... just a hang up. I cancelled and ignored from that point on. He is pond scum.... no, wait, even that has a use...

V
 
Victoria said:
He's physically in Toronto. I had somewhat the same encounter only without the name calling... just a hang up. I cancelled and ignored from that point on. He is pond scum.... no, wait, even that has a use...
V
Click to expand...

Ah yes, Scott. Charming sonuvab! isn't he? We had a run in with him two years ago, he called me a wack of names to. Told him my bosses say I don't have to take that @@@@ and hung up on him. He told us that he'd never deal with us again in a second call right after the first and we said "Thank you, that would be wonderful." He's a jerk, he's abusive and I hope Frank nails him to the wall.

Audra
 
prestonway said:
THEN, he goes on to say it would cost me over 10 grand to take him to court, and he would switch all the pages the day before trial so I wouldn't have a leg to stand on. So which is it buddy, are you violating copyright or not? (you already admitted that you did)
Click to expand...

I'm in for $500.00 Anyone else?

It's easy to make copies of the pagers prior to even filing...it would go on the record, and be something to keep an eye on.

Have a DAY!
 
I wonder if he has been reported before to either WS... if not, now is the time. I'm sure they'll see these posts.

He really is a nasty waste of skin, for any industry.

V
 
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