This was an "eye opener".......
Today, Sunday, I'm open from 10:00 am to 5:00 pm, and actually, it's been pretty brisk!
I had an "old" young lady in, she looks to be in her 60's though I KNOW she's no more than 30, and all the while she dropped in from time to time, EXTREMELY incoherent most times, but, annoying enough that all of us really DON'T want to "serve her", even though she NEVER "buys" anything...just makes "inquiries", and today was no exception....but, at least I had a little time to "speak" with her.....I just "assumed" she had blown her brain on crack cocaine,and was making the best of it!......as we spoke, I finally got her name, after maybe 5 years, and asked jokingly if her "future" looked brighter, and her eyes welled up, but, she didn't cry!....she left a couple of minutes later......
Maybe 20 minutes later, I got a phone call from a "customer" out of our area, who said "DON'T SLAM the phone down on me, like you did the last time!!"......I was VERY unsure whether it was an amusing call beginning, or something else!
Turns out this "customer" called us several years ago, and one of our staff slammed the phone down......and then quit the next day...we NEVER found out the reason, or anything....she just left, and we'd forgotten.
Turns out this "customer" was in the slammer for raping and torturing a young local many years ago, was charged, convicted, and did his time in the pen, and when he called, just "assumed" that I would slam the phone down!
OK.....a little clearer now "what can I do for you today"??...I asked......"I'd like to send some flowers" and he placed his order, paid with his cc, and as I was closing the sale, asked whether he'd like a receipt faxed, or emailed to him, and he said "just put it in the mail, to the PO BOX I gave you!!".......I was kinda curious, so I said "I'm sorry, but for me to do that, I'll need your "physical address" to process your request"!...which he VERY,VERY reluctantly gave!!
Guess what??.....this guy, turns out, AFTER I put 2 and 2 together, is the guy that tortured and raped this gal, which, all these years, I was POSITIVE, was a drug addict of the worst kind!!........the trauma, and sheer death fear, aged her way beyond her true years, and almost completely incapacitated her world of reality...for the rest of time, it seems!
What "tipped me off" was when this "customers" said "I did my time, I will always regret being that person, and couldn't change my name...any attempts at "pardon" were rebuked"!
For every THOUSAND people that are nice, there's an a-hole that "makes your day as well"!
