First thing to do is to make sure that you know who you are dealing with when it comes to the financials, billing, invoiceing, and the like. Make sure you know if they go through a corporate office, or how they pay their bills. Hotel work contract can be lucrative. They can also be a nightmare. You also need to brush up on your techniques and be a little creative with your designs......remember, they have guests from all walks of life and all kinds of stations in life. You want to present yourself as an innovator, up-to-date, not stale with yesterday's styles. You also need to make sure that you are knowledgeable about pricing, flower availability, styles, colors, and the like as they will host conventions, gatherings, and you want to be the provider of centerpeices and other decor for their events. Most importantly, present yourself as the consummate professional you are.....dress the part, talk the talk, and walk the walk of confidence, assuredness, and professionalism. Your staff and your shop to should reflect that ultimate in professionalism. You want to impress them all the way around.