MY NAME IS JIM PLUMMER. MY WIFE MARTY AND I OWN A 3000 sq ft SHOP IN CHARLOTTESVILLE VA AND ARE IN A REBUILDING STAGE FOLLOWING THE LOSS OF MY BROTHER IN LAW BILL PENSYL , A GREAT DESIGNER AND BUSINESS PARTNER IN EARLY DECEMBER OF LAST YEAR.... AND WE THOUGHT WE WERE PREPARED FOR ANYTHING! BILL DIED AT HIS DESIGN STATION IN THE MIDDLE OF MAKING CHRISTMAS BOWS FOR A CUSTOMER.
WE ARE HAVING SUCCESS REBUILDING A STRONG TEAM! IT REALLY IS A TEAM FOCUSED APPROACH AND FORTUNATELY FOR US THERE ARE MANY WELL QUALIFIED FLOWER PEOPLE IN THE JOB MARKET IN OUR AREA.
I HAVE OVER 30 YRS EXPERIENCE IN SERVICE MANAGEMENT AT MANY LEVELS....BUT THIS INDUSTRY IS VERY CHALLENGING AND REQUIRES A DIFFERENT SENSE OF CUSTOMER SERVICE, AND THE MAJOR WIRE SERVICES DON'T COME CLOSE TO WHAT IT'S REALLY ALL ABOUT.
WE ARE HAVING SUCCESS REBUILDING A STRONG TEAM! IT REALLY IS A TEAM FOCUSED APPROACH AND FORTUNATELY FOR US THERE ARE MANY WELL QUALIFIED FLOWER PEOPLE IN THE JOB MARKET IN OUR AREA.
I HAVE OVER 30 YRS EXPERIENCE IN SERVICE MANAGEMENT AT MANY LEVELS....BUT THIS INDUSTRY IS VERY CHALLENGING AND REQUIRES A DIFFERENT SENSE OF CUSTOMER SERVICE, AND THE MAJOR WIRE SERVICES DON'T COME CLOSE TO WHAT IT'S REALLY ALL ABOUT.