Got a call from Frank Stornelli on Friday regarding comments posted by me for him not responding to my e-mail from a few days earlier.
I want to make it clear that anytime I had to ask for Frank help, he was there for me with a quick response.
My comment of him not calling back or respond to my e-mail in a timely fashion was wrong.
I realize after his phone call that Frank is a busy guy just like us. He could be in different part of the country where his e-mail is not accessible when I wrote to Him. It made me realize that Frank does have another life aside from FTD and he could easily be on holidays or even dealing with a Family emergency. (those are just example.)
So I do want to apologize to Frank for comments I made about his tardiness. I do appreciated everything he did for me.
We are having another conversation after Valentines day about the show up north.
SO when you need ot talk to your FSR remember what I wrote on here. There could be a million reason why they are not always responding to our request right away.
Luc
I want to make it clear that anytime I had to ask for Frank help, he was there for me with a quick response.
My comment of him not calling back or respond to my e-mail in a timely fashion was wrong.
I realize after his phone call that Frank is a busy guy just like us. He could be in different part of the country where his e-mail is not accessible when I wrote to Him. It made me realize that Frank does have another life aside from FTD and he could easily be on holidays or even dealing with a Family emergency. (those are just example.)
So I do want to apologize to Frank for comments I made about his tardiness. I do appreciated everything he did for me.
We are having another conversation after Valentines day about the show up north.
SO when you need ot talk to your FSR remember what I wrote on here. There could be a million reason why they are not always responding to our request right away.
Luc