**NEW** BEWARE of change in FTD Send only shops numbers

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Rock

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Oct 31, 2002
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Up til VERY recently Merc orders from SEND ONLY shops had a code ending in ZA; apparently it's now changed to AA. We received an order from 75-0043AA which is Loblaws in Weston (according to FTD Member services) and an FTD employee told me they're in the book but they're not; last week an order from the same code had a ZA! I guess this change is just in time for Mother's Day so most florists won't find out about it til it's too late; VERY SNEAKY FTD and we won't forget!
 
I have been swamped with Calls from FTD for their product. WHen I give them the total with taxes, they always says they have to get back to us. Lots of fooling around for nothing. Sometime they do, sometime they don't.
I am very selective what I am doing with them and if it is too many problems they will be told not to call me anymore.
They are getting no discount neither. Most of the time, they are going back to the recepient to get more $$$$$$.
Luc
 
Rock said:
Up til VERY recently Merc orders from SEND ONLY shops had a code ending in ZA; apparently it's now changed to AA. We received an order from 75-0043AA which is Loblaws in Weston (according to FTD Member services) and an FTD employee told me they're in the book but they're not; last week an order from the same code had a ZA! I guess this change is just in time for Mother's Day so most florists won't find out about it til it's too late; VERY SNEAKY FTD and we won't forget!
I only see 13 ZA shops listed in the last directory and one is the White House!
A couple of others are Military Service Co.
Also, I don't have FTD's Canadian listings.
 
George,
Send only shops aren't usually shown in the directory.
 
Like George said...

AND, on every SFO order I have recieved, it says in capital letters SENDING FLORIST ONLY

ALL are FORwarded to my competitor
 
Rock said:
George,
Send only shops aren't usually shown in the directory.
Well, you mentioned that they were listed with a ZA.
All I'm saying is that on the last directory, not the current one, I only found 13 ZA shops and that 1 of them was the White House.
BOSS, are you going to forward a White House order to your competitor? :)
 
Probably not, as

I know the florist in the White House, and they are not really an "SFO"...the are an order generator from ONE customer only...

I was reffering to the rest of the bunch...
 
Rock said:
Up til VERY recently Merc orders from SEND ONLY shops had a code ending in ZA; apparently it's now changed to AA. We received an order from 75-0043AA which is Loblaws in Weston (according to FTD Member services) and an FTD employee told me they're in the book but they're not; last week an order from the same code had a ZA! I guess this change is just in time for Mother's Day so most florists won't find out about it til it's too late; VERY SNEAKY FTD and we won't forget!
When we were FTD we had 4 shops we were required to pay membership for all 4 stores. Main shop had ftd# with AA all other stores were ZA. And even though we had computers at the other shop we were not allowed to receive only send. All ins for our other shops were only received at the main store and then had to be faxed out to the proper store if it could not be filled at the main location.

I never understood why they did it this way but that's the way it be at FTD.

PS. When ever I had to call out an order and I gave it as ZA I would get harrassed by the receiving shop that that was not a valid FTD # so I end up just giving them the AA number to bill it to.
 
flowerknife+us said:
When we were FTD we had 4 shops we were required to pay membership for all 4 stores. Main shop had ftd# with AA all other stores were ZA. And even though we had computers at the other shop we were not allowed to receive only send. All ins for our other shops were only received at the main store and then had to be faxed out to the proper store if it could not be filled at the main location.

I never understood why they did it this way but that's the way it be at FTD.
Was that inn the dark ages :)

Not that way these days...On Advantage, you can either recieve at each location, or the main store. If at the main store, you can process them and print them to OE at the branches.

You send direct from each location.
 
May I ask a question??????

Why is it everytime Mark that you answer with "Advantage" in your comments?

Regardless of what is being discussed your alway's adding a word about "Advantage" and I'm not talking about a your signature in your profile.

PLEASE STOP! ENOUGH ALREADY! we get the point that your doing installs but PLEASE come back to the level of talking about things without promoting a system SHEESH.
 
Sorry Shel

But I was not promoting, only explaining that with todays technology it is possible to do it the way I discribed, and the way K wanted it to work before....

I know MAS can do it this way, I assume Flowersoft can too...RTI probably as well...
 
Just be YOU BOSS

That's all.......Real Florist! Real Individual! Think for YOURSELF not a company.
We and YOUR FAMILY have worked TOO HARD to let that GO
 
Just forwarded 2 orders from them back to them , if they have a flowershop in the supermarket up the road why is it not in their (Loblaws) best interest to have one of their own shops fill it? I know why, so f#%K em I won't be filling them.
 
BOSS said:
Was that inn the dark ages :)

Not that way these days...On Advantage, you can either recieve at each location, or the main store. If at the main store, you can process them and print them to OE at the branches.

You send direct from each location.

Boss , It was in the DARK AGES only if you consider 4 years ago the dark ages. FTD would not change that for us and we were a top 200 florist and that was when FTD still had the bulk of membership. This was just another reason why we jumped ship. Teleflora only requires you pay one membership fee.
 
Thanks K

I was refering to the technical ability, not the membership fee.

Don;t know 'bout that, single store all my life.
 
Blue Oyster Cult said:
Why is it everytime Mark that you answer with "Advantage" in your comments?

Regardless of what is being discussed your alway's adding a word about "Advantage" and I'm not talking about a your signature in your profile.

PLEASE STOP! ENOUGH ALREADY! we get the point that your doing installs but PLEASE come back to the level of talking about things without promoting a system SHEESH.

Does that mean I can't mention MAS either?

Cuz MAS does this too...I'm running from home right now.

But alas, I only have 1 location

MAS - it's a great ADVANTAGE to have! :buttwiggl
 
I am pro advantage also and I have no problems with Mark referenceing it I am learning a lot by reading what he has to say and how I can use advantage in ways I might not have thought of. Likewise i enjoy know what other systems can and can not do.
 
bloomz said:
Does that mean I can't mention MAS either?

Cuz MAS does this too...I'm running from home right now.

But alas, I only have 1 location

MAS - it's a great ADVANTAGE to have! :buttwiggl

Dunno could you provide a screen shot? :treadonme
 
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