Just so this doesn't stay under the Frank Stornelli thread, deserves perhaps its own:
Forgot you don't slum over there any more so let me see if I can bring you up to speed cuz it was interesting Cheryl from Atlanta (smart gurl, not as lunatic as most of the rest of us), pointed out that if someone calls her a non-wire service order for say $50 or mercs her an order they are getting the same arrangement.
So for a shop that doesn't charge a service fee/relay charge (like Boss taught me and I do now) gives better value than a shop that charges a service fee and sends 100%, the customer actually gets the same arrangement for less money. Even when it goes thru a wire service.
It was IMHO fairly uncontrovertable on that front. Then she went further to point out a new idea, out of the box thinking, where one of the ws free shops could (and perhaps should) stop with the "we send 100% so we're better than you nanny nanny" battle cry and try this:
Ask the filling shop for a discount, and, and , and (drum roll) on say a $100 order you send $125, discounted 20% you get a $125 arrangement!!!
Voila! IT took some advanced thinking and the 2 arguing the counterpoint just went quiet all of a sudden.
The big point was, you don't get better value for the customer even if you send 100% of it, as long as you charge a service fee.
So there you go mister, this is what Meester Bill lwas referring to.
BOSS said:Um...who's "Cheryl"?
Forgot you don't slum over there any more so let me see if I can bring you up to speed cuz it was interesting Cheryl from Atlanta (smart gurl, not as lunatic as most of the rest of us), pointed out that if someone calls her a non-wire service order for say $50 or mercs her an order they are getting the same arrangement.
So for a shop that doesn't charge a service fee/relay charge (like Boss taught me and I do now) gives better value than a shop that charges a service fee and sends 100%, the customer actually gets the same arrangement for less money. Even when it goes thru a wire service.
It was IMHO fairly uncontrovertable on that front. Then she went further to point out a new idea, out of the box thinking, where one of the ws free shops could (and perhaps should) stop with the "we send 100% so we're better than you nanny nanny" battle cry and try this:
Ask the filling shop for a discount, and, and , and (drum roll) on say a $100 order you send $125, discounted 20% you get a $125 arrangement!!!
Voila! IT took some advanced thinking and the 2 arguing the counterpoint just went quiet all of a sudden.
The big point was, you don't get better value for the customer even if you send 100% of it, as long as you charge a service fee.
So there you go mister, this is what Meester Bill lwas referring to.