Pittsburgh Blackhat florist reviewer

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CHR

Design matters
Nov 28, 2002
8,951
8,442
113
Anaheim
www.avantegardens.com
State / Prov
CA
Here's a red alert for a malicious flower shop reviewer in the Pittsburgh area. http://www.insiderpages.com/member/5356501818 . She goes by Sara b.

I was looking at some city SERPs and noticed a nasty review, clicked on the link and followed it to the reviewer. Lo and behold, this person slammed 4 local Pittsburgh shops all in the same day within a span of 30 minutes.

If that doesn't reek of a blackhat competitor, I don't know what does. If your shop was one of the ones slammed, I suggest you create a login and email the InsiderPages staff. If they have any decency, they'll remove the 'reviews' immediately.

As far as I'm concerned, these reviews qualify as defamation and could be actionable through the courts.

I hope everyone will start paying attention to these review sites and help us with the review brigade. Time to get pro-active!
 
Cathy, how do you do all that you do?? Thanks for all of your alerts and other helps.
 
We got slammed

I saw the Sara B review for our shop when it got picked up by Google local. I posted a counter review that said it did NOT describe our shop, described our policies, and said in the review that if Sara B could prove that she ordered flowers from our shop we would gladly replace the entire bouquet for free. Of course, we did a search for the time the flowers were supposedly ordered, and knew that we had no such customer.

How can I get Google local to delete the bad review?
 
This is what I sent them..last I looked, they were gone...are they back????

HI Sunshine,

If you could tell me a business, city/state of operation that you feel
is being reviewed poorly I will be happy to have our editors look into
the situation.

Best,
Jennifer

-----Original Message-----
Sent: Monday, July 23, 2007 6:10 PM
To: Customer Service (InsiderPages.com)
Subject: Web Contact Form - [email protected]

Hello,
You have received the following message from user
[email protected] User not logged in.

===================MESSAGE==============================================
In looking at reviews of florists in Pittsburgh, seems like some black
hat reviewing going on by a competitor named sara B. I mean really, can
all of these shops be rude, sell dead flowers etc...this type of
reviewing needs to be stopped...these reviews need to be removed...



Hi Sunshine,



Thanks for letting us know. I will pass this on to our editorial staff.



Best,

Jennifer
 
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