Proflowers adopts new approach to drumming up business

[Simon Says]

This poor guy writes that he has an account with Proflowers - what was he thinking?

As the link explains - from Consumerist - Proflowers keep sending his wife e-mails, addressed to him, thanking him for his recent gifts to Margaret. The guy, however, claims that he does not know a Margaret.

http://consumerist.com/2011/09/why-does-proflowers-think-im-cheating-on-my-wife.html

I suppose this could happen to anyone of us with e-mail blasts but Proflowers customer support do not read as if they really care - aren't we surprised! - and the larger the company you work with/buy from, I think the greater the chance of being given the run-around and these issues happening without them caring a jot.

 

[bootcampguy]

I can't tell you how many times we USED to get to address' on their orders and the person who sent the flowers was the name on the card/ordeer to the address in my town. Major snafu's......................

 

[CHR]

The orders with the senders addresses most likely originated with From You Flowers, not ProFlowers, and were probably caused by glitches in the Google Check-out interface with FU's computer system. Lots of negative reviews from address snafus.

The Consumerist complaint is weird in that the guy's wife received the reminder email in her personal in-box. Read all the comments over there to follow the saga.

 

[Kristine]

that whole thread is pretty sad/hilarious. and another black eye for PF.

I read consumerist frequently and it now has a contributor named Margaret with one "hot" avatar pic.