Liberty Media to acquire Provide Commerce for $477 million
http://www.indiantelevision.com/headlines/y2k5/dec/dec61.htm
.
http://www.indiantelevision.com/headlines/y2k5/dec/dec61.htm
.
mlou said:I'm surprised there hasn't been more comments about this sale...
Do you realize this is the company that owns QVC home shopping network?
.
The flowers arrived on time and were fresh, the vase was included as promised but, the arrangement did not look like the picture. The arrangement looked like it was missing flowers.
ProFlowers solicits comments from each purchaser via Bizrate feedback. FTD did too, but with numbers like that, why pay to tell the world how unhappy your customers are.I didn't realize that my flowers that I ordered were going to be shipped by FedEx in a box. I didn't see that information given to me anyplace when I placed the order.
David said:Cathy,
I also see plenty of god comments about them.
Here are a couple of them.
“Your flowers were outstanding - My friend enjoyed them very much and they were delivered in time for her birthday. Thank you again.”
“Very consistent service with a high quality product. A+++ “
As I read your post about unhappy customers from pro flowers. I am more concerned with the staggering amount of new customers they seem to be getting every quarter. I am also concerned that pro flowers has almost a 90% good rating in the last three months. I would think people that have had a bad experience would be more inclined to fill out the survey. Do you see they rate order tracking? Florists have been slow to grasp the need to do this. I think florist need to see what they do well and why and respond.
Mary,mlou said:David,
Have you thought about how many posts are from their "PR" or marketing department. Think they are using a 9 to 1 ratio? I know of other rates that are spam...
.
Dazeal said:Choose your target market wisely.
Be sure and set your florist up for the markets of tomorrow, because if you aren't you are slowly dieing.