Got a mercury order on the 12th for people with a French name with a French street address a what the #@$% phone number, sent ask for proper phone # and stated no street by that name or person ( checked phone directory and called ) existed in our area. Got ans saying to hold order for further info, got reply this morning with proper phone # (819) area code , northern Quebec , saying largest local town was St. Govin, no listing in directory for this town , or in Teleflora for that matter , so I had to reject and stated to them that phone # indicated Quebec. Got phone call from retrans insisting that I take order by phone and was definately for C.B.S. Newfoundland, had to basically tell guy on phone where to go because info they had was for here. Why do they need to be hit over the head before anything goes registers. Tried to be as nice as possible, but sometimes you have to get just as snotty as they are to get through .