TF Mother's Day coupons

Rhonda

Rhonda

Well-Known Member
Nov 1, 2002
5,925
2,788
113
124
Millinocket
www.millinocketflorist.com
State / Prov
Maine
Have a friend who decided to opt in to the MD ads. Was supposed to be in Smart Source, Red Plum, and weekend magazines. Well, all three have different listings for the particpating members in Maine. Some have one listing, some have two listings, some have no listings even though they opted in. Hmmm, is there a problem here? You opt in for the advertising, buy their containers and you get left out of two of the inserts??
 
Seems to be an issue somewhere along the line.... maybe they forgot to charge the shop too.... oh wait... they never forget that part....
 
I have had issues with print advertising, such as forgetting an expiration date, etc. One year, my VD color ad showed YELLOW roses. Needless to say, I refused to pay for the extra charge of color, and worked out deals with the other issues. She most definately should be credited for the ads that she was left out of. My guess is that she will be offered a credit toward future ads, and if I were her, I would definately "opt out".
 
This happened to us also. In our area there is only one print that we could of been in. We opted to be in we were not. Called and they apologized up and down said we would be credited on our next statement and all was fine and dandy..... you would think right?

wrong! We were not credited. So we called again. This time we got no apology. In fact we were told there was no record of our first call, no record of our credit, but there WAS record of our bill for the ad and it showed their records showed we were in the ad. We argued we were not, they argued we were. They then tried the you are now calling too late for us to do anything, if you called us a month ago we could of thing, we did! We were supposed to get a credit on this statement which is not here and that is why we are calling now. Well we don't have a record of that phone call.

Went round and round and round for weeks was transferred from one person to the next and so on and had to explain the story so many times we were doing it in our sleeps. My mom and I took turns talking to people so we wouldn't end up saying something we would regret. (because both of us got to that point more than once) Finally we did get our credit but it took a long time and arguing to get there.

Wish your friend luck for me. Hope things go better for her than for us. Tell her to write everything down, time, date, who she talks to what was agreed to and tell her to keep a copy of the ads in case she needs to send them proof that she was not in them. (we had to do that)

By the way, we are opt OUT of ALL ads now!
 
  • Like
Reactions: anytimeflowers
Wow Carrieann, that sounds SOOOOO familiar. I left bloomnet in January and just got a bill for on-line directory for extra listings! $66. This has been a two-year nightmare, and apparently it doesn't really matter which wire-service. The great thing about it is that I have not taken nor filled and order for them since January, so I did not have anything coming, so they could not subtract it. I imagine I will be fighting with them for another 2 years to get everything back that they have charged me for, if ever, but come July, I will have the time to call and be on hold and get transferred and call back and get put on hold and get transferred..........
 
I said to my mom just the other day, (after arguing with tele HQ over a funeral order... loooong story) that if we were to describe a conversation with tele HQ to someone who has not had a conversation of there own with them or been right there while someone has talked to them, no one would ever believe us. Some of these stories I don't even believe and I am the one they are talking to!!
 
You must log in or register to reply here.
Top Bottom
Back