Please cancel the order I placed for delivery on Aug 29. FTD contacted me to let me know the order could not be delivered that day, but that it would be delivered Monday, as the shop may be closed on Sunday. I am greatly disappointed by the service, as this is not the first time I have had this problem using FTD/Mill. Floral. I certainly do not expect to see any type of charge to my credit card. The order was for Anna Gagne and was placed on Aug 29. I apologize for not having access to my FTD confirmation number. Thank you.
This was an email I received today. Weird thing is the "sender" is listed as "sales @millinocketfloral.com" and I've sent an email back to sales@ millinocketfloral.com (doesn't come here) hmmmmmm I have no idea where this girl came up with this unless my "contact us" button is working on my website now. (I'll have to go check that out) but either way, if an order was sent through FTD, I never got it. There was a call from FTD (an 860 area code, CT?) apparently a home worker... but it was after hours on Saturday.
I have emailed the customer and asked her to call me to find out who she actually ordered through.
This was an email I received today. Weird thing is the "sender" is listed as "sales @millinocketfloral.com" and I've sent an email back to sales@ millinocketfloral.com (doesn't come here) hmmmmmm I have no idea where this girl came up with this unless my "contact us" button is working on my website now. (I'll have to go check that out) but either way, if an order was sent through FTD, I never got it. There was a call from FTD (an 860 area code, CT?) apparently a home worker... but it was after hours on Saturday.
I have emailed the customer and asked her to call me to find out who she actually ordered through.