It's threads like these that help me get through the emotional part of discontinuing my affiliation with FTD at the main store.
This is a pm that I sent to one of our members here at Flower Chat. After typing it I thought I would share it with all of you. I have left out the name of the person who I was corresponding with for privacy purposes.
Hi ______:
Yes, after 53 years at the main store, I have cancelled my membership with FTD. Bear in mind, this was not an easy decision. Prior to 1993, FTD was a "family" .... an associaton of like mind florists. We, the FTD family, worked together and that is what made FTD a household name. Unfortunately, ever since the association buy-out in '93, the owners have mutilated the good name of the FTD Brand and Logo.
From a sentimental stand point it was like paying my last respects to a loved one.
From a business stand point, it is the right move. Today's FTD, under its current management will continue to undercut its member florists. In other words, if FTD can sell and deliver product in your area, they will do it and cut out the local florist.
The current management lacks the creativity to prosper with its network of florists. The current management is short sighted in its vision. The internet is here to stay, but the internet can not establish personal relationships with its customers and recipients like a full service florist.
Joe
.... FTD is emulating Pro-flowers and 1800flowers more and more everyday and continuing to distance itself from Teleflora. I hope Teleflora notices!