Yes, had a customer in today who wanted something delivered. I said the delivery charge is $5.00. She said " Its just up the street! You charge delivery for just up the street!" I said " Yes I do. I have to pay insurance, pay for gas, pay a driver, pay my car payment and these are all expenses I have to cover to stay in business, so I wish I could, but I can't deliver for free."
She still wanted it delivered even though she lived in the same complex and could have taken it there herself.....for FREE.