received a call from a good customer, funeral flowers we delivered for a service today were not there. Confer with my driver and yes, delivered to flower room - no issues.
Call the funeral director, yes he remembers them and recognized the names on the card. BUT placed them in the wrong viewing room.
of course I refund my customer her $ and will be sending flowers to the home tomorrow. and the FD doesn't even offer to split or pay..................
Call the funeral director, yes he remembers them and recognized the names on the card. BUT placed them in the wrong viewing room.
of course I refund my customer her $ and will be sending flowers to the home tomorrow. and the FD doesn't even offer to split or pay..................