I'd like to direct your attention to the newest page on FloristDetective.com regarding Wesley Berry, and their ongoing reputation management scheme involving the BBB... they have figured out a way to collect consumer complaints prior to them reaching the BBB... also interesting, to me anyway, is that florists continue to fill for these unscrupulous people, and that SAF and Teleflora continue to support and protect them.
Read it here: Wesley Berry and the BBB
Read it here: Wesley Berry and the BBB