What do YOU do with family??.....

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Mikey the Flower Guy

Mikey the Flower Guy

It's a GREAT DAY to live, and love!
Nov 10, 2002
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we've just had our 4th family funeral in 13 months, and Sandie and I have made a "habit" of contributing the casket sprays free of charge...it's what we do!!
Somehow, or other, family "thinks" that we're doing ALL of it free of charge, and when we send them an invoice, they "question" our "ethics"!!
"How can you charge a family member for flowers"!!
What would YOU DO??...give it up, forget about the free casket spray??
Mike :dunno:
 
No easy answer ...

I think for most family members we'd be clear on the invoice about the "deep" discount we are giving. No point in putting yourself out of business because they don't want to open the wallet.
 
Dang Family !

Tis a tough question no doubt Mikey....

We only do the CS for IMMEDIATE family members, and all other pieces WE decide on. All "ordered" pieces are billed to the ordering party.

I'm not in biz to give stuff away, even to family.

p.s. BORING DAY if'n ya want to place that call ya mentioned a few days ago....

All my best...
 
Family Work

Mikey the Flower Guy said:
we've just had our 4th family funeral in 13 months, and Sandie and I have made a "habit" of contributing the casket sprays free of charge...it's what we do!!
Somehow, or other, family "thinks" that we're doing ALL of it free of charge, and when we send them an invoice, they "question" our "ethics"!!
"How can you charge a family member for flowers"!!
What would YOU DO??...give it up, forget about the free casket spray??
Mike :dunno:
Click to expand...

Oh geez, not again. *hugs* We had a year with more family/friend funerals than we could handle. It's hard all around.

Our family hasn't been an issue for us, probably partially because several of my cousins are or have been in business for themselves. There's no easy answer, we would likely give a deep discount (read: at cost) but giving the work for free would set all sorts of bad precedents. Both my family and Gudrun's family appreciate that there is a cost to doing business and they accept that. Family or no, you have bills to pay as well and your family needs to understand that as well.

Audra
 
Here I did

do my brother in law funeral a while back, and there was no question on who was paying. My sister paid me for the job I did, but int he end the casket spray and other work I did for her was more in value. Some other family members that are "not as fortunate in the money dept." I will help out.

Eventually everything will balance out...
Luc
 
My dad died before my mom bought the flower shop. My sister managed it and so my sister just charged my mom for cost since it was not hers to GIVE away. The owner was fine with that.

No one in my immediate family or their spouses or children have died, but just discussed it with my mom and we agreed that we would not charge them. That is my brother or sisters or their spouses or their children.

If the children's spouses die or their children we will charge cost only.

All of this is local of course. Anything out of town I will help handle, but they will have to pay full price.

As far as cousins, aunts, uncles, in-laws, etc. no one has ever asked for a discount. After discussing it just now we will draw the line here. If they ever do happen to ask for a discount we will say no.

As far as friends go - occasionally a friend will mention something about a discount (on flowers for other occasions - not funerals) and I tell them no and that my own family does not ask for a discount. I always add more for my family (everday occasions) and that is just something we do as I am sure many others also do this, but we do not discount for them. But then, they don't expect it either and have never asked.

Glad this subject came up, now since discussing it we know what we will do and will not have decide on the spur of the moment.

Mikey, real sorry about losing so many family members in such a short time.
 
I normally charge family the same as I do customers, except for those not in the money. I have always noticed that when paying for my service it is appreciated alot more than when I have given a better deal. I only really to non-profit organizations.

Family members that are in other business always get paid for their work, and I expect the same in return.

Hoping everyone of you had a Good Easter.

Carrie
Baron's Flow :balsmile: ers
 
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