What's up with Mercury?

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power outage

hdqtrs had power outage on Friday early morn from rain storm, merc was out until that afternoon.... has been working fine on sending and receiving since then in Texas. wonder why just in TX from IL only works?
 
Just received a Gen Message about direct deposit so I guess it's back, but no orders yet !
Let me know when you get the discount !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
Oklahoma is TF. FTD's is in Arkansas.

Iknow the call center went to Ark. but I thought the main computer system was still in the building at Downers Grove???
I know we had intermittent Merc Fri and Sat. but seemed alright after that. but that could be because we did not contact the computer when it was down so we may have just lucked out
 
Iknow the call center went to Ark. but I thought the main computer system was still in the building at Downers Grove???
I know we had intermittent Merc Fri and Sat. but seemed alright after that. but that could be because we did not contact the computer when it was down so we may have just lucked out

EFOS is in Downers Grove. Many problems due to the turbo line being down - calls being routed through ice-storm areas, etc....

Seems to be back....

- H.
 
Talked to Tech support.....

before, during, & after...and seems that the entire system, failed from multiple power outages, brownouts, incoming T1 access failure, and backup power failures, along with an unusually busy 3 day period!
They would bring the systems up online, then, start mirroring the redundancy servers, and the power would fail during data backups, and they'd have to start all over again!!
One tech guy said "whatever COULD go wrong, DID!!"
 
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