According to TF I'm Hateful

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floralane

New Member
Feb 26, 2006
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Orchard Park
www.flowersinthepark.net
State / Prov
NY
Just got hung up on by a Teleflora saleswoman who called to solicit me. She called to tell me I should add back all my towns that I had listed since I became a member 12 years ago. I told her it's just too expensive and I have to eliminate all my frivolous expenses and these extra towns are in that category. She pretended not to hear that and said I could get $80 value for $32, again I said no, she then said I could have 2 months free, and I said
"Look, you & I both know that receiving is not where you make money it's outgoing" I may have had a bit of an irritated tone... Then she said well, you can put your card ad back in for $51 a month, the I said" Is this all you called for because the answer is no, I have other matters to attend to" She then said "I'm only trying to help you, you don't have to be so hateful, goodbye " & disconnected. All in her syrupy sweet southern accent. I am offended, I'm not hateful, is she putting the hateful notation on my account? She ruined my day.
I'd let my TF Rep know, but he doesn't care. I'm sure no one at headquarters cares either. I know other flowerchatters will give me the chance of venting. Trust me I am trying to get away from Teleflora, but I still need to work out my own website, credit card clearing, international orders and a few other things. I have got to try harder, she's helping me all right, I want to get out!!

PS I'm not hateful, am I ? I should just let it go, right?:hammer:
 
You don't sound hateful - the conversation you had was the same one I have with them every time they call! The TF sales reps call me at least 3 times a month to sell various services - but it gets old real fast. I tell them if I need anything I can call and order myself. :)
 
floralane said:
PS I'm not hateful, am I ? I should just let it go, right?:hammer:
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You should let it go immediately and move on. She works in a call center and was just doing her job. She has moved on and made another 100 calls since talking to you. You should do the same.

As to putting a note in your file?? The only person that will see that is the guy on the grassy knoll. (ps - that's a joke)
 
Darn, they never call me...hmmm...they don't stop by anymore either...

Some of you know, I like to spar with folks now and then...I miss the good 'ole days ;)
 
Teleflora's very unprofessional sales people really need a kick in pants.
Don't worry bout them. You are lovely. I dumped them 6 months after joining, they finally stopped calling, however if they called today, they would not get a chance to call me hateful...why? because I would put them on hold,....slowly walk to the backroom with the old fashioned phone (the kind you can really slam down on the receiver), pick it back up, yell, hell NO and slam it down. But thats just me!:)
 
Chezbloom said:
Teleflora's very unprofessional sales people really need a kick in pants.
Don't worry bout them. You are lovely. I dumped them 6 months after joining, they finally stopped calling, however if they called today, they would not get a chance to call me hateful...why? because I would put them on hold,....slowly walk to the backroom with the old fashioned phone (the kind you can really slam down on the receiver), pick it back up, yell, hell NO and slam it down. But thats just me!:)
Click to expand...

Now that's hateful... and soooo much fun! :)

V
 
mark smith said:
Darn, they never call me...hmmm...they don't stop by anymore either...

Some of you know, I like to spar with folks now and then...I miss the good 'ole days ;)
Click to expand...

HMMM?

Like my old FTD FSR?! I am now FTD free.

As a sidenote I have $10K less in WS sales because of it. Is that good or bad? Checking acct says bad.

anyway back on track.

My staff used to just say, express, convey, a huge collective WOW! everytime he left.

He absorbed many verbal FTD jousts. Never directed at him, but he wasn't smart enough to sit back and let me speak. He actually defended that idiotic FTD position of how .com orders is good for the industry.

Joe
 
Join the club - they don't call me as much anymore, especially after a particulary contentious conversation I had with some schmo trying to get me to purchase their "enhanced listing" or whatever it was on findaflorist.com. Yeah, make me pay more, to be listed first in my town. I think they put little stars by our names, and only the really thick skinned salespeople call us. Makes for some fun conversations, though!

tracy

ps - she is not trying to just help you ::BS- she is trying to just help herself by selling whatever she can to whomever she can, for whatever price she can. Don't forget it.
 
floralane said:
I am offended, I'm not hateful, is she putting the hateful notation on my account? She ruined my day.
I'd let my TF Rep know, but he doesn't care. I'm sure no one at headquarters cares either. I know other flowerchatters will give me the chance of venting. Trust me I am trying to get away from Teleflora, but I still need to work out my own website, credit card clearing, international orders and a few other things. I have got to try harder, she's helping me all right, I want to get out!!

PS I'm not hateful, am I ? I should just let it go, right?:hammer:
Click to expand...

Well, I'd rather be hateful than stupid, so it looks like you're the better off of the two of you, hateful or not!

Maybe if she puts the hateful notation on your account, you'll get less annoying sales calls?
 
Someone from TF called you hateful? Consider it a compliment! And MOVE ON from the comment and from TF also. You're a good person, and don't let some jerk tell you differently.

My .02+/-
 
Connie said:
Someone from TF called you hateful? Consider it a compliment! And MOVE ON from the comment and from TF also. You're a good person, and don't let some jerk tell you differently.
My .02+/-
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What Connie said, in spades. Why worry about the comments of someone who doesn't know you and never will? Let it go and move on.

Audra
 
Tf Directory Listings

FTD is just as aggressive. When TF called me this week they used the pitch that I had to increase my ads as my TF orders were dropping. I reminded them that I had cut off From You Flowers and other OG's who send unprofitable orders.

One change I did make was to eliminate all 800 number listings except my home city/zip ad. This cut the price of each other listing in half.

Don't let it get to you.
 
I Love them call me.....

I actually like it when they call and try to sell some of their free deals or offers or holiday special.
THat gives me a chance to tell them, it is too pricey, to ugly, etc etc.

See how quick they end the phone call then....

I love it now....It's like playing with someone.....
Luc
 
You don't owe them a thing!

You don't them a thing! Most Telemarketers work on a commission basis and make no mistake that, their only objective is to SELL or UPSELL you something to line their pockets.

I just love it when I get a call from a Telemarketer wanting to play the 20 question game with me. HUH? Are you with the CIA or FBI I ask them?

Or, IS THE OWNER IN? NO! Or, are you the person in charge of making the decisions for your telephone, internet, electric power? NO!

Anyway, and if they upset you, just HANG UP ON THEM!

They depend upon your courtesy which is the BIG MISTAKE! It's your phone, your time, and your business and that's devoted to YOUR CUSTOMERS, not some uninvited telemarketer sales call.

As to TELEFLORA they, like FTD, now BEE GONE!

And, as Mark indicated, they won't be calling me anymore.

Note to Joe: Just wondering if the drop in your account of $10K was in REAL DOLLARS or WIRE SERVICE WAMPUM.

Wire Service Wampum would amount to $7,100.00 less their dues, fees, quality control, and any other charges they can think off to reduce that amount even further.
 
TOTO said:
Note to Joe: Just wondering if the drop in your account of $10K was in REAL DOLLARS or WIRE SERVICE WAMPUM.

Wire Service Wampum would amount to $7,100.00 less their dues, fees, quality control, and any other charges they can think off to reduce that amount even further.
Click to expand...

Real dollars....

$10K less in incomings, a bit less on my outgoings.

However, with that said, I am almost at a perfect zero sum game for in and outs. Outs are greater than ins, the rebates are offsetting the member dues.

so we will see how this year pans out.
 
What?????? You had the audacity not to just smile sweetly and say yes yes yes any thing you want to sell I can't wait to buy? How dare you not be a good little doobie and send them alllll the money you can and then borrow more to send them. LOL wait a sec. I just can't seem to get my tongue outta my cheeck today.
You didn't sound hateful at all. I got the same call today and she just wouldn't take no for an answer. Well that isn't exactly true they are getting kind of use to no from me now.:headbang::headbang:
 
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