Anonymous sender, enraged spouse - Need your input!! Please

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been worried about you all day!

Hi there,
I have thought and been worried about you all day. Glad to hear that your okay and you did go to Police. So when you got to work today how many minutes did it take before you made changes to the shop policies???

I had a lady receive $100.00 rose bouquet, chocolates and a bear, (150.00 order) I was the one to deliver and she would not let me leave the porch untill she saw who it was from. I received the order from my wire so I had no info on the man but the card message. Sure enough, he was in prison for stalking her and her sister. (I later found out he paid for it with a stolen Credit Card) She was not mad or upset, just made me stand there while she called her Victim Advocate with the Procutors Office and get all the information about me and the order. I gave the Advocate a copy of the wire and they took it from there.

The lady asked that I take the Flowers to a nursing home and give to a lady who had no family, that wasn't difficult to find sadly. But that was 8 months ago and I have not heard anymore on this case and doubt if I do. I was just concerned about you and your staff and wanted to drop you a line. Take Care, Stephanie
 
Goodness what a loon! Did her husband not notice when she came home from work wearing a shiny new pair of earrings and a necklace?!
Click to expand...

Hahahah, to answer that question as a man, no we wouldn't, hence the blanket next to the couch and a sore groin. ;)
 
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Thanks all !

OK 1st thing my mistake my employee didnt give the phone number but called the other employee and told her to call him.
Cops called this am said they were given a heads up by Dect so and so. said they would be around my street today keeping a eye out and gave phone number directly to the office,(nice thing about small town)
The lady came into the store this afternoon we had a good long talk, i told her i had spoke to the cops, what i had told them and what they had told me to do. And i also told her she will never get flowers from anyone again,i dont care who it is , this has been a very nerve racking weekend. She then told me when she called me on the weekend that 3 of our conversations had been taped by him . ok now this guy sounds scary. I asked her if he was violent, she said yes he can be, I asked if he ever foudn out who sent them what would he do, she said honestly he would kill him, Perfect as he told one of my employees why not tell me his name i wont kill him or anything like that. Right.
So he is working days till wed then he is off thur and friday, she cant say whether he will show up or not but if he does he will be politely asked to leave the store and we wont look at any pics. If i feel things are gonna go bad i will bring the police in . I got a description of him (very scarry) she says typical biker, long hair in pony tail , beard etc.
No puns against bikers i know many
Sure glad this day is over as ever time the door open my head snapped right and i have a rageing headache. Hope this is the end
Oh and for the cards they were large Hallmark Cards already sealed and we the first 2 times didnt know that it wasnt her husband sending them
From now on we will get all names and if they dont like it to bad cuse i am not going through this @@@@ again Again thanks all for your kind thoughts and advice Joanne
 
Joanne, it's Friday night...

... I hope hubby didn't show up in your shop yesterday or today. Hope all is well.

Beth :~)
 
no signature

In the same vein, I'v received orders from 800flowers with no signature and always I include on the card to call 800flowers for sender info. However, from experience, I know that 800flowers will not give out that info due to "privacy issues" and tell the recipient that they will have the sender call them. This really sounds contorted to me. I suppose the only way to resolve this is just refuse the order on my end. Any one else come across this issue? thanks "THOSE WHO SEE THE INVISIBLE CAN DO THE IMPOSSIBLE"
 
We have had too many problems to do the anonymous thing anymore. Any one who does not want to sign thier name on a card is told that is O.K. but that if the recipient calls to inquiry who sent them we WILL reveal sender. Haven't had any problems with enraged husband or wives, scared girls, stalked girls, the police, court...ect for almost 3 years now.


Knifes wife
 
I know I have already expressed my opinion on this...but. When a customer calls or comes in our store and does not want to sign the card we always take the order.

Just yesterday I took a call from a secretary at a church and I could hear a few others in the background giggling. They were sending flowers to a retired preacher out of state and they did not want to sign the card. Apparently they like to drive the guy crazy just for fun. I asked if he calls if it was alright to tell him who sent it. They did not want me to tell him. I suspect he might already know, but they did not want me to help solve the mystery.

So you never know what is going on. I have only been in the biz for 14 years and only twice had two situations where the police got involved and we quickly handed over the information we had on the customers. There were subpoenas involved so we had to. One was a possible stalker or restraining order situation and the other was an upset wife who received a birthday reminder for her husbands’ girlfriend from us in the mail. I am not sure what happened with the stalker but the wife took the husband to the cleaners I'm guessing. It is just unbelievable that the guy did not think that one through. He did not even request that we not give out the information, he used his real address and home phone. The wife never asked for any information or records until she had the subpoena, she only called and was very pleasant and told me she was going to get one. Sure there could be some possible dangerous scenarios that might happen from taking these orders, but we do not like to tell a customer no and we love cash being inserted into the drawers.

I guess it is how much of a risk are you willing to take and around here we are very willing. If a recipient calls we tell them the customer did not want us to tell who sent the item and we are honoring their request, just as we would any request they might have of us.

Another time we had a woman who wanted to send some dead flowers to her husband at work (a local high school) with some F YOU mylars attached. Since we never thought to carry those we had to come up with something else. He was having an affair and she wanted everyone to know she was upset. She called the next day after she had calmed down and cancelled the order. Too Funny!
 
And my opinion stands as well... no information, no order. And yes I will give the information to the recipient if requested... I don't care who it is or what the circumstances are. This lesson learned after having the fear- filled faces, voices, humans standing with police in front of me. Too dramatic; not really when I put myself in their shoes... better the devil you know, than the one you don't.

As for the minister receiving the flowers from the crazy ladies... if he already senses who they're from, he's not likely to call.

V
 
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