My shop is very small. I can't handle 12 of ea. condified product. Valentines Day was less than expected and now I'm stuck with vases. Has anyone ever sent vases back to TF? If so, how were you recieved when you asked for a return? The same thing happened at Christmas. I'm about ready to throw the towel in on wire services. My town is small. I'm the 2nd largest florist here. I am the only one who has the TF POS and TF also processes my credit cards. I recieved several eflorist orders for VDay. I had no wire outs and one wire in. Don't know what to do. Any suggestions?
yellowroses,
If your town is small and the number of wire-out is small, there is little room for error in dealing with wire services.
Instead of relying on your hunch, you may have to do some serious number crunching.
As a general rule of thumb, you would be making ~30 cents (+/- 5 cents) of gross profit for every dollar of incoming orders, BEFORE paying their monthly fee. In other words, contribution margin of incoming orders is ~30% (as opposed to ~60% for local orders).
This calculation assumes that you have excess production capacity, so that you don't need to hire any extra labor to fill incoming orders.
If you are receiving ~30 wire-ins a month and paying $300 monthly fees, here's the break-down.
For a $50 wire-in:
1) your gross profit per order: $50 x 30% = $15
2) monthly fee per order: -$300 / 30 = -$10
From 1) and 2): your net income per order = $15-$10 =
$5 or 10% of the order $.
Now for busy holidays like VD and Xmas, the formula needs to be modified.
First, your gross profit will
decline slightly, because you can no longer ignore labor expense if you hire temp workers for VD/Xmas. A ball park figure would be 20-25%, depending on how efficient your temp workers might be. In my limited experience, temp workers are very inefficient. In that case, you use the figure 20%.
4) So for a $50 wire-in during VD/Xmas, your gross profit would be ~$10 (20% of $50).
5) On the other hand, monthly fee per order will decrease. Let's say you get twice as many wire-ins in Feb/Dec. Then your fee per order would decrease to: -$300 / 60 = -$5
From 4) and 5) Your net would be $10-$5 =
$5, same as during non-holidays.
I'm sure your situation is different, but the logic is the same. You need to calculate the net dollar amount from each incoming order. In this example, I showed that the net is $5, or 10%, assuming the average order is $50.
So because your potential net is $5, if the cost of WS container is $5, you make zero dollar in the end. It's that simple.
Same thing if the container costs you $2.50 and you sell only half of them. Actual cost is $5 in this case, so you make absolutely no profit (after working long hours).
As many said before, if your shop is small, there really is no economic reason to buy WS containers.