Again, that is the national average. And here are some major keys for the most successful florists.
#1 Sell to the Girl, we know she is the one that has the emotional connections for the event
#2 Talk to the girl at her level. I can talk at my father's shop to any girl who walks in about how pretty the bracelets are, but when I start naming specific flowers their faces glaze over. If I sell the bracelet first, then tell them I will add pretty flowers to it, they get it.
#3 Teach the Girls about how the boy will not order the flowers. I love telling the high school girl about the order process that her boyfriend does for her flowers for prom. We all know the story, but sharing it with the girl has dramatic effects. I tell the girl the process begins with the boy not remembering the right color of dress. Then his mom will ask him for the color for weeks before he finally remembers and tells her GREEN, too bad the dress is Seafoam Green. Then the mom calls the florist to order the corsage for the green dress, and since we are all great at customer service, we ask what color green? Well, come to find out, the boy's mom's favorite color is FOREST GREEN, and since her favorite color is forest green, the dress must be that. And by the way, we all know the mother of the boy only wants to spend $15 because either she does not like the girl because no one is good enough for her boy, or the mom knows that the boy is planning on dumping the girl the week after Prom just like he did the last 3 dances. So the girl is now going to get a corsage that is Forest Green, $15, and by the way, just in cause the dress is not forest green, she wants WHITE ROSES AND BABY'S BREATH.
So two things happen when I share this story with my dad's customers. The girls get FREAKED OUT because they spent so mush time planning their Senior Prom for 4 years, and the boy laughs outloud because it is exactly what he will do.
Here's the difference we saw in his shop in just one Prom. His orders for that school increased from 100 to 200. His average order increased from $22 to $29. And here is the biggest kicker!!! By telling the girls this story, 85% of his orders actually came from THE GIRL! How amazing is that. These are the little successes that I love having with my father, just doing things a little different. The girls don't know about the truth, so I told them. They have the emotional attachement to the day, so I do them the service of making sure it goes the way they want.