Floral Management

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I agree with RC. The one suffering is the customer.

I had a Bloomnet order a week ago that they actually measured--MEASURED the height!!! I was just under what it was supossed to be (although every @@@@ stem was there, I just cut them an inch too short, basically) per the dimensions on 1800flowers.com and they cancelled the order on me after the customer called in and complained. I fought, and was paid for it, but really, this headache was unnecessary.

Oh--reason they measured the arrangement--- customer paid $64 for arrangement, and, of course, I received $49.99 from which I had to take out delivery.... they (the customer) just does't get that the $14 "Service Fee" isn't delivery. They think it is, so they really think they have paid $64 for the arrangement when in fact they paid $49.99 for the arrangement and delivery, plus just increased 1-800's pocket by $14.

The article was good, and made sense, just not in real life. Not aplicable.

And 10% labor....who does that????? My husband even gawked when he saw that in the article.
 
They really did pay $64
 
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I find it interesting, that the articles author has not chimed in on this...would that not be cool....

Pretty sure some of the staff reads here regularly.
 
you forgot to say, og spends tens of thousands of dollars on advertising where the regular florist just sits back and waits for it to come in. It's all the og's that put up all the risk. Anytime you want, y0ou can pony up 30,40, 50k per yr or more in most cases and get your share as well.
 
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Excptnl said:
you forgot to say, og spends tens of thousands of dollars on advertising where the regular florist just sits back and waits for it to come in. It's all the og's that put up all the risk. Anytime you want, y0ou can pony up 30,40, 50k per yr or more in most cases and get your share as well.
Click to expand...
I thought you posted that you were going to quit that gig a while ago ... ;)
 
Excptnl said:
you forgot to say, og spends tens of thousands of dollars on advertising where the regular florist just sits back and waits for it to come in. It's all the og's that put up all the risk. Anytime you want, y0ou can pony up 30,40, 50k per yr or more in most cases and get your share as well.
Click to expand...

OG's have to spend money on advertising. That's how they exist. What OG's don't spend money on is flowers, rent, supplies, payroll, etc. etc. etc. Does that make them smart? Maybe but it doesn't make them a florist. You can't turn it around to make it look like we ride on their coattails.
 
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