I think the new FTD Selection guide is great!
The book is good looking and easy to use, the SRP's are much better.. I'll bet we only change about 20%.. We use the book alot, since we have FOL it has the same (or will have when updated) images so my customers are looking at the same pictures.. we put the CD on all the PC's in our store with the updated prices so when someone is on the phone we can easily key in the code # or the name, or part of the name of the bouquet and easily find it
My designers can look at the image & recipe on the screen as they design it..
I strongly encourage my customers to order from the book because then the delivering florist has no questions (and no excuses) about what is ordered & what it should look like
I use some of these images on my reminder postcards, and holiday mailings so I can seamlessly enter orders without the extra steps to find out what was ordered
Our country has become very Standards educated (eg: ISO 2000... ISO 9000) and my customers want to know what to expect.. If they want something unique than we handle it differently, a description or call to the delivering florist to find out what is available..
In the past year I have had 3 brides order off the website (picture book) because they could not come home before the wedding
So... I use this tool often,, and extensively,, and therefore it is very cost effective for me. I am a traditional (if there is such a thing today) florist and I depend on my shop making money for me to get a salary
Sure it costs more than the design knife I am working with but lots less than my van, my store sign, my inventory (which is smaller because I have this 'virtual inventory' tool) and any of my coolers.
Every florist is different.. but it sure works for me.. and to all you non wire service people,, I understand it and all the rest of the "tools" from the wire service did not fit into your business plan.. but that doesn't make this a bad thing for those of us that it does work for..
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