I think that's why some florists hate carns.....$0.12 would only get a crappy short stem standard carn if that.....we only buy selects and pay 0.37 at non holiday times.
Not me BBJ. I hate them because FTD and their florists have turned these cookie cutter flowers into a commodity. Why would I sell something that the local grocery store sells? Why try to send the message we're all trying to send about emotion, when we are trying to push roundy moundy flowers like carns? Open any magazine at Barnes and Noble and see if you can find the typical roundy moundy flowers.
A shout out to all florists:
EVOLVE!
I think florists who are business oriented see the flower as a commodity more and those who are artists take a more emotional side and want to offer something more special and not so cookie cutter. The "State of the Industry" article Cathy posted talked about selling an emotion and get away from the commodity. When florists do the same ol thing roundy moundy traditional flowers, customers are starting to perceive that as a commodity and not an emotional, in general and IMO.
When people see your arrangements at the hospital, do they know which florist it came from or does it look the same as the others in the room? If the only difference the customers can tell is the price, then you've lost to the big box companies. I preach to my two designers that we are offering something unique and when we walk through one of our local hospitals, people look and they take notice. This is our industries greatest advertisement and brings instant creditability, but yet most florists miss the boat on this point. And it is these florists, imo, that help cut the nose of our industry to spite our face. BUT the paradox is, for ALL to be different is to then to ALL be the same.
There is a hair shampoo commercial... her hair looks great, and they ask you did she use the $50 bottle of shampoo or the $5 one? Their punch line is, if you can't tell, we can't tell either. In other words, if it looks the same as the grocery store, why would a customer pay more for yours? Sure there will be the loyal customer who loves the special attention and customer service, but look our big box rivals, their customer service is crud, but yet they grow and grow and continue to take our piece of the pie.
In our industry if we keep seeing florists offering the same "commodity type" flowers as the grocery stores/big box then it is my opinion, that we will continue to see declines in the over all revenue of real florists.