Impacting other florists

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Griff said:
Dana, in your case, feeding all your local incoming to your neighbors won't work because you have one of the largest national order gathers in your town.

Ok, so this thread was started by me commenting on the fact that we do take incoming orders (no, not ALL of them). But now you're saying my situation is "special". You seem to know a whole heap of a lot about ws's....and that really isn't my forte...

So what would you suggest for my situation now? I guess I'm confused...Because you started out by shooting me down for taking orders, and now you're saying I can't NOT take orders.

I was trying to say earlier in my posts that the method of rejecting orders so they'll go to my local comp wouldn't work so well... We have a flower factory 3 blocks away...and ftd...and others. Rejecting our incoming means they'll go there...and they have no prob filling them at a serious profit.

What to do?

Dana
 
Sorry, didn't mean to confuse anyone

Yes, Dana, you do have a special situation.

And because of that "large flower factory" the idea of redirecting all of your incoming orders to the other two florists in your town probably won't have any negitive effort on their bottom line, but it would have a postive effect on yours. And that is the whole point of this discussion. Doing what has a postive effect on your company. It is important to know that you may not be able to hurt them, but they can surely hurt you by doing what we have just been talking about.
 
...and taking the discussion one step further, let's assume that in most markets the competing florists in your area are FWOAC.

You start diverting incoming orders to them, and they think life is grand. Suddenly business is booming, and they have to increase labour and flower costs because they are just too busy. Maybe they even have to expand their premises, increasing fixed expenses as well!

But now we are into the "6 months of hell" (June 1 to Dec 1). You've already cut back on your flower orders, but you just can't let staff go because...
a) they'll find another job in the meantime
b) there are no qualified designers in the area to hire when the time comes.
c) they depend on you for their livelihood...
d) whatever other reason you might provide.

Like Griff says, the big O.G's & established shops can maintain their staff & absorb the costs, but many Mom & Pops will die in the process.

My advice to those dependant on incoming & want more:

- get rid of staff & do it yourself,
- find smaller premises if you don't own the building (since the big box stores & grocers that treat flowers like a commodity will kill off your cash & carry as they sell on price, so who needs the space),
- find an unfilled niche, be it weddings, event planning, rose specialists, exotic flowers and build your reputation locally
- and buy a saddle...it's gonna be a rough ride.

But of course this won't happen with most shops. Industry restructuring is happening before our very eyes, as this process of consolidation is only beginning.

Welcome to the new reality & beware the "bogey man".

We should discuss paradigm shift at a later time :).
 
Hey, Preston

They always told us down here that you Canadians don't have a sense of humor. I guess they were wrong.

One of the things that most florists will say when we talk about subjects like this is "they reject any wire orders that they fell will not make them any money and will accept the ones that do". Hopefully this discussion will help some realize that if you don't know what your monthly breakeven number is, how can you tell that wire order you just accepted is going to make you money?

Your comments are very timely and thanks for the help.
 
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