Just flowers order- what to do

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I'm not seeing 'holier than thou' at all. It's a matter of thinking long term about where you want your company to be, and which resources will best serve you to get there.

Fair enough.

Knowingly filling for competitors who use false advertising to gain orders is simply rewarding - funding - the scammers with your good work. Do a great job and the shoppers continues to patronize the perps.

Correct, and it's like sitting with North Korea who just launched a missile. Some would never "talk to" the axis of evils like North... um... JustFlowers. Presumably, these people are acting on their principles, as opposed to taking a pragmatic approach.

Boycott is not the game of pragmatist, because it doesn't work. Especially in this case. I don't like doing things just to feel good about myself. That's my first point.

If your contention is that boycott can be a practical approach, which will give a "long-term" success for our industry, please explain how that's possible. I don't see any evidence that boycott ever helped to change the behavior of OGs.

My second point, which I'm not as sure as the first point, is that rejecting OG orders could do more harm than good to our industry.

What's lacking in the thinking of boycotter's is that there's a customer behind each order they are rejecting. It could be one-a-year birthday present going to a grandma in nursing home, and you are rejecting it because you don't like the sender.

Boycott is a two-edged sword. It cannot hurt the target company without harming their customers. In fact the whole point of boycott is to make their customers unhappy so that they leave the target company.

Why are you advocating such dangerous tactics?

Again I stand by what I said, even though I know it's unpopular. I'm good at being unpopular, really. ;)

If you are a WS member, I think you should do your best to fill the order, no matter who sent it. Your personal dislike of the sender shouldn't be a criteria for reject. Of course, if the order is under-valued, you should reject or ask for more $$$.

Simply by boycotting all the orders from certain senders, the only thing that such tactics is achieving is 1) nothing in terms of hurting the target company, 2) feeling good about yourself, and 3) potentially making one flower customer very unhappy. If 2) and 3) are the purposes of boycott, I don't see how it's a good thing.

Your turn.
 
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The d'OG's and OG's are NOT OUR CUSTOMERS!

Does that mean that you have a right to choose whose customers to serve? Just wanted to be clear on what you are saying.

These MIDDLEMAN SKIMMERS, aka: d'OG's, OG's, NON-LOCAL PHONY MIDDLEMAN floral order brokers, are a cancer which invaded our floral industry, tipped the scales, and turned many a hard working mom and pop into nothing more than a subcontracted vendor and FREE LABOR FORCE working for naught.

Anytime ANY REAL FLORIST makes a decision to WORK FOR THEM and FOR FREE is just another nail in their coffin.

Regardless of your decision to WORK for THEM, and despite the fact that, you then also work for the WS who enables them, they've all managed to turn the tables UPSIDE DOWN on YOU, their customers!

Rather than the WS working for YOU, in fact, it's become just the opposite!

Having said that, you need to do some work in your own backyard since, the SKIMMERS at GOOGLE are also trying to steal your stuff!

I did the first one for you, Halesite Florist Concierge.

http://maps.google.com/maps?hl=en&u...1&gl=us&view=text&latlng=12084515301388866702

Now, all the rest are up to you!

http://maps.google.com/maps?hl=en&u...&oi=local_group&resnum=1&ct=more-results&cd=2

Just scroll down to the bottom and continue to click on NEXT, so that you can get a better picture on this SKIMMER from Casselberry, Florida, who wants to steal your stuff with all of his NON-LOCAL PHONY listings.

For you other REAL FLORISTS out here, run your own check by entering the word FLORIST (your zip) into the Google search bar, and continuing to scroll down to the bottom and clicking NEXT.

This problem has already been discussed by CHR and it's been described as a GOOGLE MAPS measles attack across the country.

Make no mistake that, unless REAL FLORISTS take the time to register at Google, edit those listings, request a REMOVAL since they do not exist, and then, write a NON-LOCAL PHONY BAD REVIEW, this SKIMMER will suck up your Mother's Day orders, subcontract them back to you through YOUR WIRE SERVICE, and some of you? Well H-E-L-L, you'll be happy as clams to fill their SKIMMED JUNK!

Gotta be MEE, CHR, Mark, and a few others out here, who all seem to get the BIGGER PICTURE of IDENTIFYING, ERRADIATING, ERRADICATING, and ELIMINATING the CANCER which has INVADED OUR FLORAL INDUSTRY!

That surely will never happen when any REAL FLORIST CHOOSES TO SLEEP WITH THEIR ENEMIES in the hopes that, when the WS SMOKE and MIRROR WAMPUM CLEARS, they might net a plus or minus 5% from their dollars, provided they were willing to offer FREE LABOR and FREE DELIVERY to get it.
 
Toto - WE understand what you are saying, however, like Goldie, I don't know if this topic has been looked at from the CUSTOMER POV, not the florist's and not the OG's POV.

The simple fact is this Toto - behind each and every order that the OG's steal is a person...A PAYING CUSTOMER...who wants to order flowers. For some reason, be it that they're in a hurry, don't know any better, trying to get a good deal, etc......they used one of them and not one of us.

When we reject, refuse, or choose not to fill an OG order.......for all the correct reasons or not........we are in a very real sense denying that PAYING CUSTOMER his flowers.

Goldies question was........How do we justify that to the PAYING CUSTOMER?

So, Toto - leaving out all the BS that the OG's skim, yank wampum, smoke and mirrors, there are and is real customers out there using those entities......Why should the customer be disappointed when his floral order cannot be delivered.....What recourse does he have.

Again, this is not about our ( the florist's Point of View ), but just that paying customer?

 
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Toto,
How do you request a removal from Google?

There used t be an option to report a problem with a listing.

Now, I don't see it?

Thanks!
 
Using that logic, aren't you risking disappointing customers by refusing undervalued orders? Either way, they're still refused.

So we should sell nukes to N Korea because if we don't, someone else will, so we might as well profit from it? :boggles:

Ricky, I think you need to read Cathy's post again.
Should we make good on all Proflower's orders also?
Because someone is buying flowers?

We Florists, as a whole, are very nice people. We are aware and cater to our client's emotions and most of us are softies. We give away more than any other business does. Soft to the point where we are allowing our businesses to go under. It has to stop somewhere.
 
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Cherrie - as a fellow florist and businessperson, I know the whys and the why nots.....I am just trying to put the issue from the POV of the flower buyer.
 
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I got it Rickie and it's an important side to consider. I'm not saying to enable them and I'm not saying not to, but it certainly bears consideration.

I think it's important also to remember that the buying public gives a crap less about our florist's perspective.

I find the nuclear weapons comparison a bit of a reach.
 
How to Request a REMOVAL from GOOGLE MAPS

Toto,
How do you request a removal from Google?

There used to be an option to report a problem with a listing.

Now, I don't see it?

Thanks!

This is the process you can use when requesting the removal of a NON-LOCAL PHONY from Google Maps.

1. Register at Google and provide them with your email address and create a password. You can also get a FREE GMAIL EMAIL address if you choose to. I have one but rarely use it.

https://www.google.com/accounts/NewAccount?continue=http://www.google.com/&hl=en

2. Once registered at Google, you have the ability to perform several NON-LOCAL PHONY cleansing functions to include EDITING the information in the NON-LOCAL PHONY'S listing, request a REMOVAL from Google Maps, and give them a BAD REVIEW.

3. Find the listing for non-local phony at Google Maps by entering in the word FLORIST (your zip code).

4. Click on the NON-LOCAL PHONY LISTING such as Huntington Florist Concierge by Wire.

5. When the detailed listing comes up, click on EDIT at the lower left side of the screen just under GET DIRECTIONS.

http://maps.google.com/maps?hl=en&i...latlng=40871085,-73427397,5697842426834048372

6. A Google Map will appear on the right side of your screen.

http://maps.google.com/maps?hl=en&i...7842426834048372&z=16&ll=40.871085,-73.427397

7. Sometimes the map is a little funky and the EDIT OPTIONS are at the top. You need to gently place your cursor at close to the top left of TRAFFIC until it changes to a five finger hand. At that point, you need to hold down the mouse while dragging the map up or down and until you see the imposed smaller box where you can begin.

8. Under EDIT, I first choose EDIT DETAILS before I opt for REMOVAL. You must be logged in at this point or Google will prompt you to do so.

9. I then replace the Place name with NON-LOCAL PHONY, the address with Casselberry, FL 32707, the phone with (555) 555-5555, the Website with http://www.floristdetective.com, Type of place with Order Broker, and then click PREVIEW and SAVE. It will then tell you that, your change will not appear immediately.

10. Next step is to click EDIT again, select REMOVE PLACE, check the box which says IT DOESN'T EXIST, and I type in the COMMENTS box: "This company is a NON-LOCAL PHONY MIDDLEMAN order broker operating from Casselberry, Florida, and they are NOT LOCATED in Huntington, NY." and click SAVE. You then see THANK YOU for your suggestion.

11. Next step is to click on Write a Review. I find it easier to close the Google window (X), re-launch Google, enter in FLORIST 11743, find the non-local phony again, choose BE THE FIRST TO WRITE A REVIEW.

12. Enter in the heading: "This company is NOT LOCATED in Huntington, NY.

13. Select 1 star rating for POOR, and enter in your copy such as "This company is a NON-LOCAL PHONY MIDDLEMAN order broker operating from Casselberry, Florida, and they are NOT LOCATED in Huntington, NY. If you need a REAL FLORIST serving Huntington/Halesite, please call 631-421-4410." and click SAVE.

Your REVIEW will show up in a day or so.

A little bit of work, but after a short time, you wind up getting really good at it. Best part is that, you are eliminating these SCAMMERS and before they sneak up on you this upcoming Mother's Day.

Another tip is the Google sometimes FUNKY MAP which is the weak point. Should it disappear, you just have to go back and start all over again.

Also, while these PHONIES may not appear in the Google TOP TEN listings of your town/city, click on MORE RESULTS NEAR (your town/city) at the bottom. Just keep scrolling down each screen and click NEXT until you start to spot the measles which are just waiting to POP to THE TOP.

If anyone needs help, send me a PM with your telephone number, and we'll do one together. It took me awhile to figure it out, but once you learn, all the rest is a breeze. When I'm killing time, I even go into other towns and cities in my County to do the purge. Florist 10701 in Yonkers was INFESTED.

http://www.google.com/search?hl=en&q=florist+10701&btnG=Google+Search&aq=f&oq=

Lastly, filing a SPAM report with Google seems to have been a waste of time, but these options do give all of us immediate results.

I'm also going to post this as a NEW TOPIC which will allow other shops to share this strategy.
 
The simple fact is this Toto - behind each and every order that the OG's steal is a person...A PAYING CUSTOMER...who wants to order flowers. For some reason, be it that they're in a hurry, don't know any better, trying to get a good deal, etc......they used one of them and not one of us. [/B][/COLOR]

When we reject, refuse, or choose not to fill an OG order.......for all the correct reasons or not........we are in a very real sense denying that PAYING CUSTOMER his flowers.

Goldies question was........How do we justify that to the PAYING CUSTOMER?

What simple fact are you trying to point out here Rickey. Are you saying that all florists should fill every OG order because some person ordered it and that they should do it right up to the day they finally close their doors.

Because filling orders for them will lead to that. The OG's are stealing florists customers by offering floral product at prices florists can not make money on and slowly floral shops are closing because those OG's have a the ability to market to an ever larger segment of a shrinking group of people buying flowers .

And I would not worry about the person that used a OG to order flowers. They made a conscience effort to avoid a florist and it is better if they get the news that their order could not be delivered rather than find out that a florist delivered less that what was pictured by the OG in an effort to break even.

Too many florists hurt this industry for years now by attempting to fill orders for OG's and make money using the tactic of skimming off the top. This has given florists a bad image.

Let the OG worry about his customer. Florists have enough to do worrying about the customers they still have. Focus on those people, not those of an OG.

 
100% Percent in Agreement!

What simple fact are you trying to point out here Rickey. Are you saying that all florists should fill every OG order because some person ordered it and that they should do it right up to the day they finally close their doors.

Because filling orders for them will lead to that. The OG's are stealing florists customers by offering floral product at prices florists can not make money on and slowly floral shops are closing because those OG's have a the ability to market to an ever larger segment of a shrinking group of people buying flowers .

And I would not worry about the person that used a OG to order flowers. They made a conscience effort to avoid a florist and it is better if they get the news that their order could not be delivered rather than find out that a florist delivered less that what was pictured by the OG in an effort to break even.

Too many florists hurt this industry for years now by attempting to fill orders for OG's and make money using the tactic of skimming off the top. This has given florists a bad image.

Let the OG worry about his customer. Florists have enough to do worrying about the customers they still have. Focus on those people, not those of an OG.

Right on Target SFOX!

Wee REAL FLORISTS have no obligation to the customers of these MIDDLEMEN d'OG's, OG's, and the wire services who enable them.

In fact, our only obligation, and as you said, is to OUR OWN CUSTOMERS along with their 100% SALES, thus allowing us the profitability to stay in business, and in order to be here when they need us again.

After that, our own best interests are served by EDUCATING DA PUBLIC as to the SKIM these SKIMMERS steal from the top, and just why the floral gift they chose from those websites will never look like the image they thought they were going to get.

Filling their SKIMMED ORDERS is an effort in futility and only serves to perpuate the problem, rather than FIX IT!

Better to JUST SAY NO and let the chips fall where they may, but hopefully back in the pockets of the REAL FLORISTS who can DOO DA DOO, once DA PUBLIC finds out that, the SKIMMER FAILED TO COME THROUGH!

I think of it as TOUGH LOVE, but once those customers have been burned ONCE by THE MIDDLEMAN, next time they will TAKE THE TIME to seek out and find a REAL FLORIST rather than wasting their time and money by going through a DOT.CON cyberspace wringer.
 
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Now, Fox,Toto - I happen to agree with both of you. It was Goldfish who originally asked the question and somehow, in the responses, the customer Point Of View got overlooked. All I was doing is bring it back into consideration.
 
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And I would not worry about the person that used a OG to order flowers. They made a conscience effort to avoid a florist and it is better if they get the news that their order could not be delivered rather than find out that a florist delivered less that what was pictured by the OG in an effort to break even.

Welcome to my side of the fence!!!
 
I have a rule - if you advertise in my local phone book and you are an order taker(Just Flowers fits both) I do not fill your orders. Don't advertise against me and then ask to me to do you a favor - and "make it pretty!" Sorry JUST FLOWERS - I MEAN "JUST ORDER TAKERS" - It's UGLY day today! :O)

We don't make anything off of wire in's anyway. We as real florists do this for each other as favors - why are we doing this for "order takers"!? We don't like them remember? We need to stop! :O)
 
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