My local bank and 800 Flowers
- Thread starter David
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The Bank answers
I did get a response from a V P of the bank. He apologized and said it was a mistake sending out the flyer. It isn’t the image they want to project and will not happen again. They very much want to promote and support local business. He explained several things that they do to promote the local area. I told him I was aware and that was why I bank with them and more the reason I was shocked at there about face. He noted in the communities they do business there are mostly small business not box stores. To show the support they will launch some products that they will pay for to promote small business. He was thinking of a coupon valid at local business. The pilot program will launch at the bank I use. He said it would take 4-6 weeks to start.
Besides my letters the bank received several from the Cambridge local group. I was pleased with the conversation I had and the response. It was what I thought they should do. In all my correspondence with the bank and local first I made sure to point out the $12.99 service fee on the local delivery to get the 10.00 discount.
I did get a response from a V P of the bank. He apologized and said it was a mistake sending out the flyer. It isn’t the image they want to project and will not happen again. They very much want to promote and support local business. He explained several things that they do to promote the local area. I told him I was aware and that was why I bank with them and more the reason I was shocked at there about face. He noted in the communities they do business there are mostly small business not box stores. To show the support they will launch some products that they will pay for to promote small business. He was thinking of a coupon valid at local business. The pilot program will launch at the bank I use. He said it would take 4-6 weeks to start.
Besides my letters the bank received several from the Cambridge local group. I was pleased with the conversation I had and the response. It was what I thought they should do. In all my correspondence with the bank and local first I made sure to point out the $12.99 service fee on the local delivery to get the 10.00 discount.
Mikey the Flower Guy
It's a GREAT DAY to live, and love!
- Nov 10, 2002
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David....
within the realm of the small business "community" it's NOT always a provocation when someone issues flyers on behalf of a competitor, most times, it's a casual decision, and the downside, IS, that bad feelings erupt when, it "appears" that an otherwise "loyal" associate, does something irrational or stupid.
Here's an example.....a year ago this past Mother's Day, a chinese business associate, "allowed" a street vendor to take up some space in his lot, just a stone's throw from our shop, claiming that he had some Mother's Day items he wanted to sell.
Also, because the "vendor" was NOT a local, he "rented" this guys vendor's permit, for whatever fee they agreed upon, and set up his wares.
Turns out, this guy was a bunch floral vendor, and being RIGHT on one of the busiest corners in our town, basically made it uneconomical for us to be ope on Mother's Day...cost us a lot of sales!!.
I was absolutely furious...Sandie, I, and many of our friends, and family, HAD become fixtures at his restaurant, and THAT STOPPED, immediately
Danny was stunned.....came over red faced, and apoligized in languages I had never heard before, knowing full well, what had now transpired!!
We "punished" him for a year..and he was angry at himself for being "duped" into trying to be a nice guy, for a few pocket bucks!!
We are talking again, but the money we USED to spend at his restaurant have dried up!!
He spearheaded a mandate in town, for ALL local vendors, to NEVER allow to happen, what happened to him, and it worked...everyone has signed on, and our town will NEVER see uninvited street vendors again!!
Don't be too hard on your Bank guy....
within the realm of the small business "community" it's NOT always a provocation when someone issues flyers on behalf of a competitor, most times, it's a casual decision, and the downside, IS, that bad feelings erupt when, it "appears" that an otherwise "loyal" associate, does something irrational or stupid.
Here's an example.....a year ago this past Mother's Day, a chinese business associate, "allowed" a street vendor to take up some space in his lot, just a stone's throw from our shop, claiming that he had some Mother's Day items he wanted to sell.
Also, because the "vendor" was NOT a local, he "rented" this guys vendor's permit, for whatever fee they agreed upon, and set up his wares.
Turns out, this guy was a bunch floral vendor, and being RIGHT on one of the busiest corners in our town, basically made it uneconomical for us to be ope on Mother's Day...cost us a lot of sales!!.
I was absolutely furious...Sandie, I, and many of our friends, and family, HAD become fixtures at his restaurant, and THAT STOPPED, immediately
Danny was stunned.....came over red faced, and apoligized in languages I had never heard before, knowing full well, what had now transpired!!
We "punished" him for a year..and he was angry at himself for being "duped" into trying to be a nice guy, for a few pocket bucks!!
We are talking again, but the money we USED to spend at his restaurant have dried up!!
He spearheaded a mandate in town, for ALL local vendors, to NEVER allow to happen, what happened to him, and it worked...everyone has signed on, and our town will NEVER see uninvited street vendors again!!
Don't be too hard on your Bank guy....
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