Preston Bailey's bouquet line for 1-800-flowers.com

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It's all about trust.

The conundrum is when your business' reputation is established on original/custom design work, especially creating higher price points. Transferring credibility to other designers is vital for a 'design oriented' florist to grow.

A florist whose niche is production work or by-the-numbers arrangements has little need for direct consumer-designer contact except for perhaps family sympathy work and weddings.

We have tags that provide the identity of our designers on custom work. I just wrote about good news for one of them in a blog post this week.

Has promoting designers' identities ever bit me? Uh-huh - but I find the reward for the business (through growth) and staff morale to be far, far greater than the risk, so far.
 
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