Order Gatherers? Don't you realize that your own beloved FTD and TELEFLORA are OG's? I hate the wire service. You are thinking of going after the WRONG segment of the industry. Picture this: Every PROFESSIONAL florist in this country, for just one week, REFUSE all wire orders coming into their store. Can you imagine what a statement from independent florists that would make?
Do you realize that most of the OG's are MEMBERS of the wire service and are using the same exact technology that you are? They come flying into your shop over the Dove system or Mercury, or pick a network, and you rapidly grab the order, fill it for cents on the dollar and have someone run down the street to deliver it. Sounds like something I would l like to be doing...NOT!
Tom, you are in New Jersey. I don't know how long you have been in business, but do you remember a man by the name of MEOLA? He had a company named NIGHTMARES INC and he was systematically buying up geographical telephone listings all up and down the east coast, including the shop that my town was in. All of a sudden, I am getting calls from angry customers who didn't get flowers, got crappy flowers from me or were spoken to rudly on the telphone, and they were not my orders! I got a call from a close friend who told me the number they called, and it "appeared" to be a local number, but there is a term called "remote call forwarding" the phone company uses, and the YELLOW PAGES are the biggest culpret. When is the last time you opened up your Yellow Pages directory and looked up "Florist"? I bet you will see all the OG's waaaaay before you ever see your listing and then you see FULL PAGE ADVERTISEMENTS for 800Flowers who are STEALING business directly away from YOU, but collecting their 20% plus transfer/service charges, but thats ok? It's time we all sprouted some common sense and banded together to go after this. But I will take a guess here, that there are those florists out there who will say..."good, let the other shop go out of business, there will be more orders for me"...and that is so typical of an unprofessional florist.
What you can do about OG's? COMPLAIN TO YOUR STATES ATTORNEY GENERAL!!!! Write letters to your elected government officials and MAKE SOME NOISE!!!!!! Do you think YOUR state can afford to loose any more sales tax money that it already has? Do you think you are going to keep your competitive edge if the OG's are allowed to shove their hand in your back pocket and take your hard earned dollars away from you? Do you like someone coming in your back door at night and stealing? I say, get gusy, get mad and get even!