I'm sorry you feel sending only shops aren't playing fairly and are unethical. I am and I know quite a few sending only shops and they do this because they can no longer afford to be a full member and/or are unhappy with how the relay may have progressed or the alternatives methods of sending orders. I did my sums and to be perfectly honest they just didn't add up at all for my business. Because I'm such a small shop I receive very few and send out only a handful a month, mainly aboard. The relay membership charges went up so much that nearly all my profit went on covering that membership bill I would make about 10% tops of the order value. We do receive very good commission on the orders but to be trueful is all I took was the relay charge for my services then I would be happy,if the executing florist was given a hell of alot more of the order value as they need it. I'm not a OG, I'm a B and M florist just trying to survive like so many others and we do what is best primarily for our business and our customers. I quite often tell customers that are on the telephone if I know they have been on the internet to look up a local florist and give them names and numbers if possible - I have given out 2 number today.