Sending WS(ASK)(Pricechange) messages

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Blue Oyster Cult

I Suck Cuz I'm Banned
Jan 25, 2003
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Now I have to step back and look at what I have in MY TITLE.....OK I'm ready.

I'm reading here about not getting enough money VALUE in OG'S orders and having to ask for an INCREASE in the order value and not getting what you the filler asked for?
Well when I look at THE MATH QUESTIONS(thanks Griff) I see these "team members" asking for more MONEY! hey that's cool....

When you folks ask for MO MONEY within your "team" your not breaking down this math endeavor of thinking that the extra 10 dollars YOU need only makes MORE COMMISION FOR THE SENDER but they feel GOOD that YOU SHOWED THEM HOW MUCH THE TEAM MEANS! and you got your EXTRA CHUMP CHANGE.

Wow did I say that?
 
More commission ... but from their pocket. They have discressionary funds ($10-15) that they can keep, or give up 80% of.

And no, I a) don't fill for OGs and b) don't ask for more money. No money, no order. BOUNCE.

Ryan
 
Same as the Infinite One here myself...

I do not piss with them, and if they are FTD, they are tagged with Sending Florist Only when they arrive, and are automatically forwarded back to themselves...

Amazing how many call to check on delivery, only to find out they need to check their own printer for the answer...

"WE DO NOT fill for SFO's"
 
Again "splain to US"

BOSS said:
Same as the Infinite One here myself...

I do not piss with them, and if they are FTD, they are tagged with Sending Florist Only when they arrive, and are automatically forwarded back to themselves...

Amazing how many call to check on delivery, only to find out they need to check their own printer for the answer...

"WE DO NOT fill for SFO's"
Click to expand...

Since they are not FTD they are tagged with Sending Florist Only when they arrive, and they arrive, and are automaically fowarded back to themselves...

You folks are fighting amoungst your own memberships wouldn't you think? regardless of what you think the membership is all about?
Dang......all it takes is a simple math lesson.
 
I've done your "simple math lesson." Way ahead playing the game this way :)

Ryan
 
Blue Oyster Cult said:
Since they are not FTD they are tagged with Sending Florist Only when they arrive, and they arrive, and are automaically fowarded back to themselves...

You folks are fighting amoungst your own memberships wouldn't you think? regardless of what you think the membership is all about?
Dang......all it takes is a simple math lesson.
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Ah but they are not members of the REALflorist world, hence they are not allowed to play in MY sandbox. FOrwarding is free, and when sent back to them, they obviously do not monitor their end very well, cuz they often call to inquire why it was not delivered.

Yes perhaps this gives a bad name to the industry, but if they goof enuf orders, maybe folks will stop using them.
 
BOSS said:
Yes perhaps this gives a bad name to the industry, but if they goof enuf orders, maybe folks will stop using them.
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Or perhaps they'll stop sending flowers alltogether. :dunno:
 
many times you can't forward back to them

BOSS said:
I do not piss with them, and if they are FTD, they are tagged with Sending Florist Only when they arrive, and are automatically forwarded back to themselves...

Amazing how many call to check on delivery, only to find out they need to check their own printer for the answer...

"WE DO NOT fill for SFO's"
Click to expand...
Mark.. many of these sending florists are coded in the mercury or dove system as sending only so that if you forward (or send an order ) to them the mercury rejects the order (hense you get to pay for the rej message) because this is not a valid receiving florist.. ever try to send one to ftd.com 90 code?? same deal..
also lots of order gathers put their merc or dove on suspend,, so no orders can come in to them..but they can send orders.. hense no forwarded order will get back to them.. just goes to someone else in the lineup who has no idea of what game is being played.
 
What we do is send a ask message informing them that since we can't forward it back to them they will have to cancel the order from their end as we will under no circumstances fill anything for them.
 
carol said:
Mark.. many of these sending florists are coded in the mercury or dove system as sending only so that if you forward (or send an order ) to them the mercury rejects the order (hense you get to pay for the rej message) because this is not a valid receiving florist.. ever try to send one to ftd.com 90 code?? same deal..
also lots of order gathers put their merc or dove on suspend,, so no orders can come in to them..but they can send orders.. hense no forwarded order will get back to them.. just goes to someone else in the lineup who has no idea of what game is being played.
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I see...Hmmmmm....Ok. then for now, I'll treat them with an ASK for more $$, and in an amouunt that they will CANcel the order on.

And in the message area: "If you want your order filled by the best REALflorist in the deliverinng zip code, this is what it will take for us to handle your JUNK Skimmed order, thank you!"

That should get their attention, who knnows, maybe they'll get me kicked outa FTD lol lol lol
 
FOR 'ing orders

If you cannot FOR the order back to them then FOR it to DOMESTIC RETRANS! Works for me.......
 
He he he

Rock said:
If you cannot FOR the order back to them then FOR it to DOMESTIC RETRANS! Works for me.......
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YOU ROCK Rock
 
This just moves the problem to someone else

Rock said:
If you cannot FOR the order back to them then FOR it to DOMESTIC RETRANS! Works for me.......
Click to expand...
If you forward to domestic retrans they just forward it to someone else in your area.. you could have done that,, and quicker.. and best of all,, if that florist like you won't accept the order they forward it and... guess what... you could get the d--- thing back!!! Happens to us at holidays because there were only 2 florists in town.. so the thing boomarang'd back to us.. now the only option is to reject (more money out of my pocket since we pay for rej.s) or waste more time asking for so much money that they send a cancel..(i think we may even be charged for that message too since merc. has the FTO mentality)
And... at holidays these order gatherers pick up the phone to call & demand why it wasn't delivered before they send an ask.. or if they are smart enough to send an ask.. it comes back to them (if you forwarded it to them) and they don't understand.. so more time wasted..
Personally I think NO ONE should have the right to be a SENDING ONLY florist. If they want the ability to send orders they should be required to fill a few..even if only 10 a week..
even 800Flowers does that
 
Thanks Boss!!!!
Carol, If the WS decide that we should have to put up with the SFO's for their good and the good of the SFO's AND to our detriment then I really don't care what happens to their orders! We are in an area where there are no other members so it us or nothing so I cannot FOR it to my competition; but I'd love to :) . I told Domestic Retrans that I would decapitate the Merc Direct if they sent the orders back to me....
Many of the SFO's now are undercutting each other and they expect us to fill anything just because they sent it so they can get their 20% + rebate + service charge; think about it, IF us FWAC don't do something about it who will? (Now you've done it, you've got me going now!) IF WE don't stand up and do SOMETHING WHO WILL??? If this scum wants to steal orders from me they better ******* deliver it too!
Karen's and Tina's in Newmarket, Ont sent me an order yesterday; FTD# whatever (I can't remember) with an FTD SRP of **US$** 55.99 and they send it to me for 54.99 in CANADIAN DOLLARS (the C$ price is about 76.00). I called them (their 800) and asked them why they're sending it out for less than the US price; their response was well that's what we sell it for (yeah right) and besides we said similar to BUT I pointed out that it specified an FTD # that has a menu list saying what was supposed to be in it and there was no second choice (an price ADJ just waiting to happen)!!!! Soon after her boss called me and said I upset her employee (must have been when I called order gatherers, scum!) and what the hell is wrong with me (she even called me an ass and still didn't hang up). She said she was going to take me off her Preferred sucker list (yes, I thanked her). THEN, get this, she asked me my name! Oh my, she is gonna report me to ***** (hi, *****)!
These people think they can intimidate us into believing that we HAVE to fill any piece of trash that comes our way or we'll be kicked out of the WS's (like that's a bad thing!) It's really too bad that some florists in the WS's are so desperate for orders and don't have a clue on how they're being ripped off that they keep enabling these people. If nobody fills the orders they have no choice but to stop it. It's growing; Sunny doesn't fill it, we don't fill it, more to come; in a province where FTD has 10 or 12 members and really few if any prospects. Incoming WS orders are less than 5% of our sales so if they're no longer there it won't matter.
We are FTD only and our relationship has been very good; helpful people overall just some crappy fellow members! FTD knows that they're a SUPPLIER of ours just like our other suppliers and they're subject to NORMAL supplier - customer relations; they fill my present requirements and I pay them, easy.
 
Rock said:
If you cannot FOR the order back to them then FOR it to DOMESTIC RETRANS! Works for me.......
Click to expand...
Had a Loblaws order today that I had to forward to domestic retrans 3 times today before I finally called them and told them not to send it back to me or it would just go in the trash........so far it hasn't come back!

Loblaws seem to be a little thick between the ears, as I talked to their manager last month and told him never to send me another order, and not to try hiding behind Domestic Retrans either!!! I guess they thought this was a new month so it was safe to try again!!
 
Sorry to do this ... but, WAHOOOO for Teleflora and the NO CHARGE "REF" message. I receive very few, if any OG orders, most of my problems are with small town shops that just don't charge enough for Toronto prices. Still, REF <no charge>, suggest closer and cheaper florist, if realistic.

Ryan
 
Rock said:
We are FTD only and our relationship has been very good; helpful people overall just some crappy fellow members! FTD knows that they're a SUPPLIER of ours just like our other suppliers and they're subject to NORMAL supplier - customer relations; they fill my present requirements and I pay them, easy.
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Not defending here but...

Like you said Rock, FTD is a supplier. Plain and simple that is what it is. They supply products and services and for the most part, they are very good at both.

One of their products, is incoming orders. Keep in mind, for the most part, MOST florists want incoming orders, it is only the minority, the "Connected Ones" (US) that demand to be able to profit on EVERY order.

Thus it is their responsibility to provide the flow in supply of this "product".

I hear it all the time from florists, "how can I get more incoming orders".

I agree something should be done about the low prices, and FTD is trying, with the new guide, there is a price increase in the SRPs, but still folks are complaining about that too, even after complaining about low prices.

Another thing to keep in mind, the battle between FTD and TF is all really only about orders and volume of the same at this point. Thus the "gathering" of these big senders. If they dumped them all out, I think folks (not you) would beging to complain about not getting enuf orders.

One last thing, "IF" FTD was to dump out say 30% of the membership, and get rid of all the OG's and questionable shops, I wonder how many other members would be willing to pay a higher fee to belong, knowing they would not have to deal with this, and knowing they would have less incoming, but also fewer members to send to themselves? Hmmmm ponderous question....
 
One last thing, "IF" FTD was to dump out say 30% of the membership, and get rid of all the OG's and questionable shops, I wonder how many other members would be willing to pay a higher fee to belong, knowing they would not have to deal with this, and knowing they would have less incoming, but also fewer members to send to themselves? Hmmmm ponderous question....

Mark,
How could that happen. THose order would then go directly to a flower shop thus we will not loose any order. AS for loosing members coverage, that is why domestic retrans got started and will continue to find shop that are not ftd to fill their orders.
FTD has lots of coverage in the big town and some way too much, its the litte town they have a problem and order gatherers are not living there.
It each individuals shops to control what they want to receive or send. I say people out there are realizing the scam of order takers on the web and I see eventually this will dwindle in size in the near future. WE , as florist can just help the process along more quickly.
Luc
 
Won't happen Luc, as you can see by the debate here between 400 members on the floral business , some can and will fill profitably for the OG's and will undercut any effort to push them out of the game. Some others don't have the sense to realize that they are losing money being a filler, and some are afraid to make any kind of stand on the issue. Some of us will continue to stay in the WS as long as it is a benefit to us and refuse to fill for any Og. Both you and Rock are in an enviable situation that you are basically the only game in town and can stand fast to your stance and make them play the game your way.
 
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