The word “rant” generally has a negative connotation. My apologies, if any one thought my post was negative. I am not a negative person, but I am honest. I expressed my perspective out of honesty and genuine concern for a fellow florist who was taken advantage of. The wire service companies took me to the cleaners so many times, that I thought about turning my flower shop into a dry cleaning operation. In my post it doesn’t really matter if I used name of FTD, Teleflora, or 1-800, these company names are all interchangeable. They have different names, different fees, different websites, but they all use the same unscrupulous business model. Heather knows she is dealing 1-800, so in my post I placed emphasis on the other wire services like FTD. It may have been my subconscious way of warning her that if she leaves her current wire service, and thinks about joining another service, that the others will take her for the same ride.